Role Overview
Aircall is hiring a Senior Fraud Operations Specialist. This is a full-time remote role, with the team based in Remote NY. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job description
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.
Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.
Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.
How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.
About the role
We are seeking a dedicated and detail-oriented Senior Fraud Operations Specialist to join our Fraud Ops team. In this senior role, you will lead complex fraud investigations and drive data-informed decisions that directly protect Aircall's services and customers.
Reporting to our Fraud Operations Manager, you will also be a key escalation point for the team and help define and shape processes related to fraud prevention and detection.
About Aircall
Aircall
aircall.io
11 other open roles at Aircall on TryApplyNow.
Frequently Asked Questions
How do I apply for the Senior Fraud Operations Specialist position at Aircall?
Use the Apply button above to submit your application directly to Aircall. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Senior Fraud Operations Specialist role at Aircall remote?
Yes. This is a remote role. The team is based in Remote NY, but the position itself does not require relocating to that office.
What does a Senior Fraud Operations Specialist at Aircall earn?
Aircall has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Senior Fraud Operations Specialist role at Aircall posted?
This role was posted on May 7, 2026 (76 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
How much experience does the Senior Fraud Operations Specialist role at Aircall require?
This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Aircall lists their specific requirements in the description below, so review the must-have qualifications closely before applying.
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