Lead, Advanced Analytics, Services

The Community You Will Join: 

Airbnb, a global leader in the travel and hospitality industry, is dedicated to creating a world where anyone can belong anywhere. With our unique accommodations and experiences, we connect travelers with local hosts across the globe. As we continue to innovate and grow, we're looking for dynamic individuals to join our team and help shape our trajectory.

The Difference You Will Make:

Airbnb is seeking a Lead, Advanced Analytics, Services to support the growth of Airbnb’s new Services business. This role is pivotal in analyzing both the supply and demand for our new businesses across countries, travel corridors, and customer segments to better understand the drivers of key business, financial, and customer metrics. The individual in this role will focus on in-depth data analysis, metric definition, benchmark creation, experimentation, and synthesis to high-level insights for prioritization.

A Typical Day: 

• Conduct advanced data analysis to extract actionable insights that inform strategic decisions across key geographical markets.
• Collaborate closely with the new business teams, providing data-driven insights to support strategic decisions.
• Analyze broad data to understand the key drivers of bookings, attach rate, revenue, profitability, occupancy, rebooking rate, churn, and other key metrics
• Define new metrics and identify leading indicators of key business outcomes
• Build dashboards to track key performance metrics across markets and customer segments to establish benchmarks
• Conduct A/B tests to improve business performance and maximize incrementality
• Collaborate with cross-functional teams, including Strategic Finance, Data and Analytical Engineering, and Data Science, to align strategies and leverage synergies

Your Expertise:

• A quantitative undergraduate degree with a strong preference for candidates holding an MBA or equivalent advanced degree, with 8+ years of industry experience in a Data Science, Analytics, or equivalent role.
• Prior experience in advanced analytics or business data science within a marketplace or business strategy setting.
• Deep technical expertise in data analysis, experimentation and causal inference, and experience in applying these skills to derive insights from broad data sets
• Exceptional business acumen, strategic thinking skills, and the ability to make informed judgments.
• Excellent communication skills, capable of engaging with a variety of stakeholders and conveying complex concepts in an accessible manner.
• Proven stakeholder management skills, with the ability to collaborate and influence across functions.
• An agile, growth-minded approach, demonstrated through a history of driving projects from ideation to impact.

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.