Senior Operations Program Lead

Shape scalable servicing experiences as a Senior Operations Program Lead while managing a remote team. Focus on strategic planning and execution for enhanced operational outcomes.

In this role, you will oversee the development of strategic programs and their execution, ensuring they align with organizational goals. Your leadership will be crucial in managing a high-performing team, as you'll be accountable for program performance and cross-departmental collaboration. The focus will be on fostering strong governance and stakeholder engagement while guiding your team in operational excellence.

Key Responsibilities

• Direct strategic program management and performance tracking
• Manage end-to-end lifecycle of initiatives
• Build relationships with cross-functional stakeholders
• Identify risks and drive resolution strategies
• Champion continuous improvement practices

Requirements

• 6+ years in program management
• 2+ years leading teams in financial services
• Advanced knowledge of regulatory compliance
• Lean Six Sigma or PMP certification desired
• Proven success in large-scale project execution

Leverage your expertise to navigate complex environments and enhance operations through strategic leadership.