Care Delivery & Incident Investigation Program Manager

10675 Enterprise Corporate - People & Culture Teammate Safety

Full time

Yes

40

M-F

Pay Range:

$51.05 - $76.60

Major Responsibilities:

• Responsible for providing proficient and thorough investigations to identify the causes and impact of teammate injuries/illnesses and near miss events. 
• Utilizes investigation data to determine if current policy or procedures require changes.   
• Works in conjunction w/ department leaders to complete investigations of safety events, analysis of potential hazards and development of methods to mitigate future losses. 
• Develops and presents comprehensive reports on the facts and analysis used to develop recommendations and action items addressing safety events. 
• Communicates and presents regularly to site executive teams around the occurrence of serious safety events, and status of corrective actions. 
• Guides on-site investigations of accident scenes  
• Collects and analyze physical evidence and data as needed 
• Interviews teammates who witness and/or report safety events 
• Coordinates with regulatory agencies and organizational stakeholders as required 
• Maintains details and accurate records of all safety event investigations 
• Uses specialized tools and equipment to analyze safety events  
• Works collaboratively with the Office of General Council, Workers’ Compensation and other key stakeholders to minimize liability and loss to the organization 
• Stays abreast of industry regulations and safety standards 
• Provides guidance on accident prevention based on findings of investigations and data compilation 

Licensure, Registration, and/or Certification Required:

• None

Education Required:

• Bachelor's Degree in a healthcare-related field, occupational health and safety or industrial hygiene. 

Experience Required:

• Minimum 5+ years of experience in healthcare, insurance and / or accident investigation.     

Knowledge, Skills & Abilities Required:

• Awareness of key topics in the field of workforce safety. 
• Demonstrated ability to solve problems and analyze process changes. 
• Demonstrates self-direction, results- oriented and creative approach to organizational change. 
• Demonstrated ability to collect, analyze and report on large amounts of data with precision and accuracy. Must be able to extrapolate key themes within the data. 
• Proficient in software and Microsoft Office 
• Demonstrated ability to successfully work independently and collaboratively. 
• Excellent written and verbal communication skills; including the ability to communicate effectively with all levels of stakeholders and present professionally to various audiences.  
• Excellent analytical and problem-solving skills, with the ability to make recommendations to drive enhancements and process improvements. 
• Strong attention to details, accuracy and quality principles. 
• Demonstrated organizational, flexibility and time management skills; must be able to manage various projects and deadlines simultaneously. 
• Ability to comfortably work with multiple independent requests and stakeholders. 
• Ability to develop detailed proposals and recommendation plans. 
• Ability to handle highly sensitive, confidential information in a respectful manner.

Physical Requirements and Working Conditions:

• Position requires as-needed travel which may result in exposure to road and weather hazards.  

Preferred Job Requirements:

Licensure, Registration, and/or Certification Required:

• None

Education:

• None

Experience Required:

• 7+ years preferred. 

Knowledge, Skills & Abilities Required:

• Experience working in a healthcare setting.
• Experience communicating and working with regulatory agencies 

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.