Systems Engineer (Jira Cloud)

JOB LEVEL

P30

EMPLOYEE ROLE

Individual Contributor

Changing the world through digital experiences is what Adobe’s all about. We give everyone from emerging artists to global brands, everything they need to craft and deliver outstanding digital experiences! We’re passionate about empowering people to build beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We strive to hire top talent, ensuring outstanding employee experiences with equal opportunities for all. A key leader within Adobe’s Technology Governance, Risk, and Compliance organization. This role partners closely with Security, Engineering, Legal, Privacy, and business stakeholders to ensure Adobe’s technology platforms meet global security, regulatory, and customer trust expectations. You will lead enterprise-wide security assurance and compliance programs while building scalable, automated, and continuous assurance.

The Opportunity Join our ambitious team at Adobe as a System Engineer (Jira Cloud) in Noida, Uttar Pradesh, India. This outstanding opportunity allows you to work on managing and optimizing our on-prem Jira instances, collaborating with world-class engineering teams, and successfully applying standard methodologies for Jira. You will have the chance to create a significant impact and compete with the best in the industry!

Job description summary

• Participate in managing Adobe on-prem Jira instances including Jira and plugin upgrades.
• Troubleshoot server performance, exceptions, errors and debugging logs.
• Work with infrastructure support teams to keep hardware updated and patched.
• Identify opportunities, troubleshoot and improve automations that help users and admins.
• Participate in the on-call schedule, with 12 hour IST time zone shifts.
• Manage, troubleshoot and optimize Jira workflows, fields, issue types, permissions, notifications, filters, boards, dashboards.
• Identify areas for improvement, optimization, and consolidation.
• Advise Engineering teams on best practices for Jira.
• Communicate and share knowledge with internal and external contacts at all levels.

What you will need to succeed:

• 5-8 years of total experience with 3+ years of Jira Administration.
• Experience handling JIRA Cloud migration planning and implementation, Jira operations and customizing Jira project configurations.
• A scripting language preferably Python or Groovy.
• Strong work ethic, good time management skills, ability to work in a dynamic environment.
• Strong analytical and documentation skills, fast learning.
• Excellent verbal and written communication skills

Nice to have

• Bachelor's or Master’s degree in Computer Science or a related discipline.
• Hands-on experience working with Atlassian tools, especially Jira and Confluence.
• SQL skills, database knowledge
• Unix command line
• Experience with CI/CD tools and build and release process
• Experience with managing Jira for scale; with Jira SaaS ; JIRA Cloud migration planning and implementation
• Agile methodology knowledge and experience

Internal Opportunities

Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!

Put your best foot forward:

1. Update your Resume/CV and Workday profile – don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.

2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.

3. Check out these tips to help you prep for interviews.

4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll.

Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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