Technical Account Manager - Infrastructure Security

Role Overview:

As a Technical Account Manager at Adaptive Automation Technologies Inc., you will play a crucial role in being the technical face of the company post-sale. Your primary responsibility will be to work directly with DevOps, Security, and Engineering teams to deploy, operationalize, and scale the product within some of India's fastest-growing companies. By influencing expansion, retention, and long-term customer success, you will be at the forefront of solving real security problems and working hands-on with infrastructure.

Key Responsibilities:

• Own the post-sales technical relationship for enterprise customers
• Lead onboarding and deployments across various platforms such as cloud, databases, VMs, and Kubernetes
• Collaborate with DevOps and SRE teams in production environments to troubleshoot issues related to IAM, networking, secrets, and access workflows
• Drive adoption and achieve measurable security and compliance outcomes
• Conduct technical reviews with engineering and security stakeholders
• Identify expansion opportunities and collaborate with Account Executives on commercial motions
• Serve as the voice of the customer to Product and Engineering teams

Qualifications Required:

• 510 years of experience in a technical, customer-facing role such as TAM, Solutions Engineer, DevOps, Security Engineering, or similar
• Strong hands-on experience in DevOps
• Proficiency in AWS, Azure, GCP, Kubernetes, and databases like Postgres, MySQL, MongoDB
• Solid understanding of infrastructure security
• Ability to debug real production issues
• Excellent communication skills with a high sense of ownership and adaptability to fast-paced environments

Additional Company Details:

Adaptive Automation Technologies Inc. is a venture-backed cybersecurity startup supported by prominent global investors. The company has gained significant customer traction and works with renowned organizations including Lenskart, CoinDCX, PolicyBazaar, M2P FinTech, and Slice. Role Overview:

As a Technical Account Manager at Adaptive Automation Technologies Inc., you will play a crucial role in being the technical face of the company post-sale. Your primary responsibility will be to work directly with DevOps, Security, and Engineering teams to deploy, operationalize, and scale the product within some of India's fastest-growing companies. By influencing expansion, retention, and long-term customer success, you will be at the forefront of solving real security problems and working hands-on with infrastructure.

Key Responsibilities:

• Own the post-sales technical relationship for enterprise customers
• Lead onboarding and deployments across various platforms such as cloud, databases, VMs, and Kubernetes
• Collaborate with DevOps and SRE teams in production environments to troubleshoot issues related to IAM, networking, secrets, and access workflows
• Drive adoption and achieve measurable security and compliance outcomes
• Conduct technical reviews with engineering and security stakeholders
• Identify expansion opportunities and collaborate with Account Executives on commercial motions
• Serve as the voice of the customer to Product and Engineering teams

Qualifications Required:

• 510 years of experience in a technical, customer-facing role such as TAM, Solutions Engineer, DevOps, Security Engineering, or similar
• Strong hands-on experience in DevOps
• Proficiency in AWS, Azure, GCP, Kubernetes, and databases like Postgres, MySQL, MongoDB
• Solid understanding of infrastructure security
• Ability to debug real production issues
• Excellent communication skills with a high sense of ownership and adaptability to fast-paced environments

Additional Company Details:

Adaptive Automation Technologies Inc. is a venture-backed cybersecurity startup supported by prominent global investors. The company has gained significant customer traction and works with renowned organizations including Lenskart, CoinDCX, PolicyBazaar, M2P FinTech, and Slice.