Desktop Support Engineer L1

· Troubleshooting desktop / laptop OS issues and support for standard software issues

· Isolate system issues, diagnose standard software issues and report hardware issues to respective Vendors.

· Configure desktop and laptop as per the desktop/laptop standardization policies of customer

· Installation / re-installation / configuration of in-scope client software / applications

Installation / re-installation / configuration of systems, printers, scanners

· Install antivirus software and check virus definition auto updates

· Install approved patches onto desktops / laptops

· Configure Print Queues for Servers / Users / Groups

· Troubleshoot print queue related issues

Pay: ₹23,000.00 - ₹26,000.00 per month

Education

• Bachelor's (Required)

Experience

• Desktop support: 1 year (Required)

Work Location: In person