Role Overview
Accor is hiring a entry-level Assistant Manager Guest Services ( Food & Beverage) @ ibis Mumbai BKC. This is a full-time role in IN. posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Company Description
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
- Must have a thorough working knowledge of the F&B Service & Front Office operations to include the F&B, front desk, reception/cashiering procedures and reservations.
- Must have strong understanding of the functions of each department of the hotel, physical layouts of the hotel facilities, the key personnel and their roles, daily functions and special events, and conventions and groups currently in the house and due to arrive.
- Assists in conducting training for all F&B/Front Office employees.
- Attend and directs daily front office operations and as a one of the team.
- Attends to credit problems.
- Performs any other duties as directed by the Guest Service Manager.
- Assists Director Guest Services formulating new procedures and directives in order to continue improve the Guest Service Department.
- Provide efficient, friendly and professional service to all guests.
- Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction.
- Take initiative to ensure that interactions with our customers (internal or external) are positive and productive; call your Manager if difficulties arise.
- Work together with trust so that colleagues and management meet the goals of the department/Hotel.
- Treat customers and colleagues from all cultural groups with respect, sensitivity and transparency.
- Take every opportunity to be a “salesperson” by active selling of special promotions and facilities available within the Hotel.
Qualifications
BHM degree with 3 years experience as Team leader or 1 year experience as AMGS
Frequently Asked Questions
How do I apply for the Assistant Manager Guest Services ( Food & Beverage) @ ibis Mumbai BKC position at Accor?
Use the Apply button above to submit your application directly to Accor. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Assistant Manager Guest Services ( Food & Beverage) @ ibis Mumbai BKC position at Accor located?
This position is based in IN. Accor has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Assistant Manager Guest Services ( Food & Beverage) @ ibis Mumbai BKC at Accor earn?
Accor has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Assistant Manager Guest Services ( Food & Beverage) @ ibis Mumbai BKC role at Accor posted?
This role was posted on June 6, 2026 (7 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Assistant Manager Guest Services ( Food & Beverage) @ ibis Mumbai BKC role at Accor entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Accor has listed.
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