Social Media Support Agent

Job Description

Join Accenture Niagara’s Growing Team as a Social Media Content Creator!

Do you love discovering and following social media creators? Have a passion for content creation? This exciting opportunity is for YOU! We’re looking for Media Experts to support our new Social Media Content Creators, helping them grow their following, engage their audience, and maximize their platform potential. Build relationships, educate, and make a real impact in the social media space!

What Sets Us Apart:

• $19.62/hour starting wage
• Fast-track growth opportunities – many of our new hires advance within 6–12 months.
• Ranked a Canada Top Employer for 13 years running!

What We Offer

• Competitive pay with annual merit increases
• Comprehensive benefits package: health, dental, wellness programs, RRSP, paid time off, and more!
• Full-time, schedules between 35-44 hours/week
• Paid, comprehensive training (2-8 weeks)
• Post-training coaching and support for up to 3 months
• A supportive, inclusive work culture with a sense of community and volunteer opportunities
• NOC Code 6552

Your Role: As a Media Expert, you’ll be the go-to point of contact for our Creators, helping them build their brands and achieve success on social media. Your day-to-day includes:

• Educating Creators on platform strategies and technology
• Analyzing trends and key metrics to drive success
• Managing relationships with ~300 partners, supporting them through calls, emails, and outreach
• Presenting tailored solutions to help partners grow their brands

Basic Qualifications

• 1+ year of customer service experience
• High School Diploma or equivalent
• 6+ months in Marketing/Social Media/Sales or internship in these fields
• Excellent written and verbal communication skills
• A passion for social media and customer service

Preferred

• Social media experience
• Familiarity with online ads and digital tools

Ready to make an impact in the social media world? Apply today!

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below.

The recruiting efforts for this position are intended to fill a brand new position.

The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

Role Location Hourly Salary Range

British Columbia/Ontario $19.62 to $19.62

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