Virtual Student Success Coach Coordinator - SY 26-27
ACCEL SchoolsFull Timemid
PathfinderPosted 4 days ago
Job Description
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="auto">Position Overview</span></strong><span data-ccp-props="{}"> </span></span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">The Student Success Coordinator serves as the strategic and operational lead for student engagement, attendance, and success programming across JCA of Ohio, VPA of Ohio, and PCA of Ohio. This role ensures the consistent implementation of high-quality Student Success systems across all three schools, aligning to network expectations while adapting to each school’s unique student population.</span><span data-ccp-props="{}"> </span></span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">As a member of the administrative leadership team, the coordinator oversees Success Coaches, leads and develops onboarding and engagement programming, and partners closely with school leadership to remove barriers to student achievement. This role requires strong cross-school leadership, data-driven decision-making, and the ability to build systems that drive measurable improvements in attendance, persistence, engagement, and academic outcomes.</span><span data-ccp-props="{}"> </span></span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="auto">Key Responsibilities</span></strong><span data-ccp-props="{}"> </span></span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="auto">Leadership & Program Oversight</span></strong><span data-ccp-props="{}"> </span></span></p>
<ul>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Serve as the Student Success leader across all three schools, ensuring consistency and fidelity of implementation </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Directly supervise and manage Success Coaches across JCA, VPA, and PCA, including hiring input, onboarding, coaching, and performance management</span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Supervise and develop Success Coaches, including coaching, feedback, and performance management </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Design, implement, and monitor Student Success programming aligned to onboarding and engagement frameworks </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Lead and manage re-enrollment efforts across all three schools, ensuring a coordinated, data-driven approach to retaining students year over year </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Partner with school leadership and Operations to execute re-enrollment campaigns, including communication plans, outreach to undecided/unknown families, and tracking of return intent</span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Act as a mentor and role model for staff, building a culture of accountability and student-centered support </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Step in to support or backfill coaching responsibilities as needed </span><span data-ccp-props="{}"> </span></span></li>
</ul>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="auto">Onboarding & Early Engagement</span></strong><span data-ccp-props="{}"> </span></span></p>
<ul>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Lead the design and execution of a comprehensive onboarding experience for all new students and families </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Ensure consistent implementation of welcome calls, including expectations setting, relationship building, and early barrier identification </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Oversee and support the facilitation of live Orientation sessions for students and families, ensuring high attendance and engagement </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Develop and implement Parent University sessions to equip families with tools, resources, and confidence to support student success in a virtual environment </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Establish clear onboarding milestones (e.g., welcome call, first login, orientation completion, first assignment submission, live session attendance) and ensure accountability across teams </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Design and maintain tracking systems to monitor new student engagement, participation, and early risk indicators </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Analyze onboarding data to identify trends, gaps, and opportunities for improvement across schools </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Partner with Enrollment, Operations, and Academic teams to ensure a seamless transition from enrollment to active academic engagement </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Implement proactive outreach strategies for students who do not engage within the first days/weeks of enrollment</span><span data-ccp-props="{}"> </span></span></li>
</ul>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="auto">Student Engagement </span></strong><span data-ccp-props="{}"> </span></span></p>
<ul>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Lead the development and execution of tiered outreach and intervention systems </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Oversee identification of disengaged students and ensure timely, effective interventions and Success Plan implementation </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Partner with Principals, Counselors, and staff to address academic, attendance, and behavioral barriers </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Ensure alignment between engagement efforts, re-engagement strategies, and graduation pathways </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Support implementation of PBIS and other student motivation/recognition systems </span><span data-ccp-props="{}"> </span></span></li>
</ul>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="auto">Cross-School Systems & Alignment</span></strong><span data-ccp-props="{}"> </span></span></p>
<ul>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Ensure consistent processes, expectations, and communication across JCA, VPA, and PCA </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Standardize best practices while allowing for school-level customization </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Serve as the primary escalation point for student success and engagement concerns </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Collaborate with the Executive HOS to align strategy, priorities, and outcomes across schools </span><span data-ccp-props="{}"> </span></span></li>
</ul>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="auto">Data & Accountability</span></strong><span data-ccp-props="{}"> </span></span></p>
<ul>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Monitor and analyze student engagement, attendance, and performance data across all schools </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Track and report key metrics, identifying trends and areas for improvement </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Drive data-informed decision-making and continuous improvement cycles </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Ensure accurate data entry and integrity within systems (e.g., PowerSchool and other platforms) </span><span data-ccp-props="{}"> </span></span></li>
</ul>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="auto">Staff Operations & Support</span></strong><span data-ccp-props="{}"> </span></span></p>
<ul>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Oversee daily workflow and task management for the Success Team </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Ensure clear communication of priorities, deadlines, and expectations </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Support staff evaluations through data collection, observation, and feedback </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Facilitate team meetings, professional development, and training </span><span data-ccp-props="{}"> </span></span></li>
</ul>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="auto">Qualifications</span></strong><span data-ccp-props="{}"> </span></span></p>
<ul>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Bachelor’s Degree in Education, Social Services, or related field (required) </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">4+ years of experience in a K–12 educational setting (virtual experience preferred) </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Demonstrated experience leading teams and managing programs </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Strong knowledge of student onboarding, student engagement strategies, and intervention systems </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Proficiency in Microsoft Office and Google Suite </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Ability to analyze data and translate insights into actionable plans </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Excellent communication, organization, and critical thinking skills </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Ability to manage multiple priorities across schools in a fast-paced environment </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">High level of professionalism, discretion, and sound judgment </span><span data-ccp-props="{}"> </span></span></li>
</ul>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;" data-ccp-props="{}"> </span><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="auto">Key Competencies</span></strong><span data-ccp-props="{}"> </span></span></p>
<ul>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Systems thinker with the ability to scale and align practices across multiple schools </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Strong people leader with experience developing and managing high-performing teams </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Data-driven and results-oriented with the ability to translate insights into action </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Strong project management skills, including the ability to plan, execute, and monitor multiple initiatives simultaneously across schools </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Ability to manage timelines, prioritize competing demands, and ensure follow-through on key deliverables </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Highly organized with strong attention to detail and operational execution </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Relationship builder who can collaborate effectively across teams and functions </span><span data-ccp-props="{}"> </span></span></li>
<li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Proactive problem-solver with the ability to anticipate challenges and drive solutions</span><span data-ccp-props="{}"> </span></span></li>
</ul>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="auto">Impact of the Role</span></strong><span data-ccp-props="{}"> </span></span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">This role is critical to ensure that all students across JCA, VPA, and PCA are consistently engaged, supported, and progressing toward academic success. The Student Success Coordinator directly impacts student retention, attendance, and achievement by building strong systems, developing staff capacity, and ensuring every student has a clear path to success.</span><span data-ccp-props="{}"> </span></span></p>
<h2><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>About Us</strong></span></h2>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">“We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder</span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities.</span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">We offer the following benefits:</span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span class="TextRun SCXW68122267 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW68122267 BCX8">Compensation and Benefits: </span></span><span class="TextRun SCXW68122267 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW68122267 BCX8">The compensation and benefits information below is </span><span class="NormalTextRun SCXW68122267 BCX8">accurate</span><span class="NormalTextRun SCXW68122267 BCX8"> as of the date of this posting. The Company reserves the right to </span><span class="NormalTextRun SCXW68122267 BCX8">modify</span><span class="NormalTextRun SCXW68122267 BCX8"> this information at any time, with or without notice, subject to applicable law.</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW68122267 BCX8"><span class="SCXW68122267 BCX8"> </span><br class="SCXW68122267 BCX8"></span><span class="TextRun SCXW68122267 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW68122267 BCX8"> </span></span><span class="LineBreakBlob BlobObject DragDrop SCXW68122267 BCX8"><span class="SCXW68122267 BCX8"> </span><br class="SCXW68122267 BCX8"></span><span class="TextRun SCXW68122267 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW68122267 BCX8">The annual starting salary for this position is between $50,000 - $60,000 annually. Factors which may affect starting pay within this range may include geography/</span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW68122267 BCX8">market</span><span class="NormalTextRun SCXW68122267 BCX8">, skills, education, </span><span class="NormalTextRun SCXW68122267 BCX8">experience</span><span class="NormalTextRun SCXW68122267 BCX8"> and other qualifications of the successful candidate.</span></span><span class="EOP SCXW68122267 BCX8" data-ccp-props="{}"> </span></span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><em>Life benefits – time & peace of mind</em></span></p>
<ul>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Paid time off</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Retirement contributions</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Optional Basic Life and AD&D insurance</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Voluntary life insurance (employee, spouse, child)</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Discounted childcare at <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fearlylearningacademies.com%2Four-brands%2F&data=05%7C01%7Ccharritt%40accelschools.com%7C5ea017ee751c49b0aea108dadeb80a8f%7C4f48161dd9724dbb83740fd5b53a0be7%7C0%7C0%7C638067179284917168%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=sWtnWAJWfHuyzoYypI7%2FG%2BMRrKasF2RPHe5dsNq3%2BKI%3D&reserved=0">Early Learning Academies</a> locations</span></li>
</ul>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><em>Health benefits – stay well & thrive</em></span></p>
<ul>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Medical, dental, and vision insurance</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Employee Assistance Program</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Voluntary short-term disability insurance</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Voluntary long-term disability insurance</span></li>
</ul>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><em>Career benefits – keep growing</em></span></p>
<ul>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals</span></li>
</ul>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>EQUAL EMPLOYMENT OPPORTUNITY</strong></span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.</span></p>
<p> </p>
About ACCEL Schools
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