Senior Product Manager, AI-Native Care

ABOUT ABBY CARE: POWERING THE FUTURE OF CARE AT HOME FOR ALL OF AMERICA.

Abby Care is building the leading AI-native platform for family-led care. America is facing a growing care crisis. Millions more people need care at home than ever. Over 50 million family caregivers support loved ones without the tools, training, or recognition they deserve.

We believe families are the largest untapped caregiving workforce in America, and that technology can help them deliver better care while driving stronger outcomes and greater transparency across the healthcare system.

Abby Care combines clinical oversight with an AI-powered platform to train, enable, and support family caregivers in delivering high-quality care at home. Our platform helps health plans and government partners better understand, verify, and improve care in the home. We expand access to care, reduce reliance on higher-cost settings, and help ensure public dollars are spent effectively.

We are proud to partner with leading health plans, providers, and community organizations and are backed by top VCs. We envision a future where family-led care is a core part of the healthcare system. Abby Care is building that future.

Join us in solving one of the most important challenges of our time.

THE ROLE

We’re looking for a high-ownership, execution-driven Senior Product Manager to help build the next generation of care delivery software at Abby Care. You’ll play a critical role in shaping how care is delivered, managed, and scaled across our platform.

This is a builder role for someone who thrives in ambiguity, calculates trade-offs, moves with urgency, and drives momentum across engineering, clinical, and operations teams.

You’ll own complex, operationally critical product areas end-to-end, with a strong emphasis on speed, learning, and impact. You’ll also play a key role in shaping Abby Care’s AI-native product direction by building workflows that intelligently automate, assist, and augment care delivery.

This is a full-time opportunity based in San Francisco, CA (4 days in-person).

KEY RESPONSIBILITIES

• Own end-to-end product execution: Take full ownership of complex, operationally critical product areas, from problem discovery and PRDs through delivery, launch, and iteration. Be accountable for real-world outcomes across care delivery, clinical, and operations.
• Translate real-world care workflows into product: Partner with caregivers, clinicians, operations, and compliance teams to understand how care is delivered today and turn those workflows into intuitive, reliable, and scalable product experiences.
• Build AI-assisted care delivery systems: Lead the design and iteration of AI-powered workflows, including automation, intelligent defaults, decision support, and human-in-the-loop systems that meaningfully improve care quality, operational efficiency, and caregiver experience.
• Innovate alongside the broader care ecosystem: Collaborate with providers, payors, regulators, and internal clinical leaders to unlock new models of care delivery and shape product strategy in regulated environments.
• Raise the bar for product thinking and execution: Set a high standard for product clarity, judgment, and craft. Inspire cross-functional collaboration, and continuously elevate how product decisions are made and shipped across EPD.

THE REQUIREMENTS

• 6+ years of professional experience as a product manager
• Strong ability to distill complex, scattered input into clear, well-prioritized roadmaps and requirements
• Experience owning and shipping impactful products end-to-end
• Experience building AI-powered and/or automation-driven products
• Experience delivering products across web and mobile
• Excellent written and verbal communication, including producing clear, structured, and actionable PRDs and partnering effectively with engineering and design
• Experience building internal tools, workflow products, or data-heavy systems, ideally in healthcare, regulated environments, or fast-moving startup.

BENEFITS

• Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work.
• Comprehensive health coverage that works for you. Choose from high-quality medical dental and vision options, including a $0 deductible PPO and a company-funded HSA, alongside employer-paid life and disability insurance.
• Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays.
• Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered).
• Paid parental leave to support your growing family. We provide paid leave, so you can focus on bonding and adjusting to life as your family grows.

OUR VALUES

1. Families First

Redefining healthcare starts with how we treat the parents and children we serve. We go above and beyond for every family, building strong, lasting relationships. We continually ask ourselves, “Would we want this for our own families?”

2. Urgency with Precision

Millions of families are waiting for care, and they cannot wait, therefore this is not your typical 9 to 5 job. We match their urgency with our own, delivering exceptional care without compromise. Here, speed and excellence go hand in hand.

3. Relentlessly Resourceful

As an ambitious startup, we adapt quickly and make the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity.

4. Purpose with Positivity

We take our mission seriously while never losing sight of the people behind the work. Respect, kindness, memes, and coffee make us stronger as a team and better for the families we serve.

5. Driven to Redefine What’s Possible

We are here to make healthcare better, which means asking hard questions, challenging outdated systems, and finding smarter, more compassionate ways to deliver care.