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Product Enablement Specialist

6sense, Inc.
Full Timejunior
Austin, Texas, United StatesPosted Yesterday

Job Description

<div class="content-intro"><p><strong>Our Mission:</strong></p> <p>6sense's mission is to multiply what matters: growth, retention, and efficiency.&nbsp; We envision a future where companies, teams and people reach their full potential.</p> <p><strong>Our People:</strong></p> <p>People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Win as One Team, Stay Curious, Do The Right Thing, Own the Outcome, and Create Belonging. &nbsp;Every 6sensor plays a part in defining the future of our industry-leading technology.&nbsp; 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers.&nbsp; We want 6sense to be the best chapter of your career.&nbsp;</p></div><p data-start="214" data-end="261"><strong data-start="214" data-end="227">Job Title</strong><br data-start="227" data-end="230">Product Enablement Specialist</p> <p data-start="263" data-end="311"><strong data-start="263" data-end="277">Department</strong><br data-start="277" data-end="280">Product Marketing / Marketing</p> <p data-start="313" data-end="369"><strong data-start="313" data-end="327">Reports To</strong><br data-start="327" data-end="330">Director, Product Launch &amp; Enablement</p> <h2 data-section-id="eju36x" data-start="376" data-end="418"><strong data-start="379" data-end="416">Job Overview (Purpose of the Job)</strong></h2> <p data-start="419" data-end="879">Own and scale the 6sense certification and Academy learning programs to drive deeper product adoption and measurable customer value. This role is responsible for maintaining and expanding existing certifications across the platform aligned to how customers use 6sense. You’ll work on building the program for short-form learning that meets customers where they are and expands the reach and effectiveness of 6sense Academy across the entire customer lifecycle.</p> <h2 data-section-id="26cnxo" data-start="886" data-end="930"><strong data-start="889" data-end="928">Responsibilities &amp; Accountabilities</strong></h2> <p data-start="931" data-end="1614">• Manage and evolve the end-to-end content &amp; certification strategy and roadmap.<br data-start="1011" data-end="1014">• Revamp and update current certifications and courses.<br data-start="1069" data-end="1072">• Expand certification coverage across products and use cases.<br data-start="1134" data-end="1137">• Partner with Product, PMM, and CS to ensure certifications and courses stay current and valuable.<br data-start="1236" data-end="1239">• Develop deep technical fluency across the 6sense platform and B2B GTM ecosystem to ensure content reflects real-world workflows.<br data-start="1369" data-end="1372">• Continuously gather learner feedback and usage data to improve existing content and raise quality across the library.<br data-start="1491" data-end="1494">• Build scalable systems for content intake, governance, and measurement.<br data-start="1567" data-end="1570">• Develop and audit certification content.</p> <h2 data-section-id="1o5uyif" data-start="1621" data-end="1653"><strong data-start="1624" data-end="1651">Performance Measurement</strong></h2> <p data-start="1654" data-end="1844">• Academy account coverage<br data-start="1680" data-end="1683">• Total certifications awarded/courses completed<br data-start="1731" data-end="1734">• CSAT of courses/certifications<br data-start="1766" data-end="1769">• NRR of customers consuming Academy content<br data-start="1813" data-end="1816">• Learner completion rates</p> <h2 data-section-id="lrovnr" data-start="1851" data-end="1872"><strong data-start="1854" data-end="1872">Qualifications</strong></h2> <h3 data-section-id="11d5f6g" data-start="1874" data-end="1923"><strong data-start="1878" data-end="1921">Educational and Experience Requirements</strong></h3> <p data-start="1924" data-end="2278">• 2+ years of experience in:<br data-start="1952" data-end="1955">• Customer Education, and/or<br data-start="1983" data-end="1986">• Customer Success, Enablement, Program Management, or Training<br data-start="2049" data-end="2052">• Experience working in a SaaS or high growth environment, ideally with technical or compliance-driven products.<br data-start="2164" data-end="2167">• Proven track record of owning complex, strategic initiatives and driving measurable outcomes independently.</p> <h3 data-section-id="1k6scv9" data-start="2285" data-end="2321"><strong data-start="2289" data-end="2319">Competencies and Behaviors</strong></h3> <p data-start="2322" data-end="3031">• Ability to leverage AI across various platforms and medias<br data-start="2382" data-end="2385">• Strong program management skills, able to structure ambiguity into clear plans and deliverables.<br data-start="2483" data-end="2486">• Excellent written and verbal communication skills, with the ability to explain complex topics clearly.<br data-start="2590" data-end="2593">• Executive presence and comfort leading high-stakes conversations with senior customer stakeholders.<br data-start="2694" data-end="2697">• Ability to balance customer empathy with business and scalability considerations.<br data-start="2780" data-end="2783">• Comfortable presenting, facilitating live sessions, and fielding unscripted questions.<br data-start="2871" data-end="2874">• Understanding of how to develop scalable processes for content creation and maintenance.<br data-start="2964" data-end="2967">• Have a problem-solving mentality and a willingness to learn.</p> <h2 data-section-id="16ujpid" data-start="3038" data-end="3059"><strong data-start="3041" data-end="3057">Nice to Have</strong></h2> <p data-start="3060" data-end="3486">• Familiarity with tools like Skilljar, Camtasia, and similar LMS and video editing platforms.<br data-start="3154" data-end="3157">• Background in technical training, compliance, or risk-related domains.<br data-start="3229" data-end="3232">• Experience building education programs from scratch or significantly scaling an existing one.<br data-start="3327" data-end="3330">• Experience with in-product learning tools like Pendo.<br data-start="3385" data-end="3388">• Background in B2B SaaS or MarTech.<br data-start="3424" data-end="3427">• Experience building simulations or AI-powered learning.</p> <p data-start="419" data-end="879">&nbsp;</p> <p>Base Salary Range: $98,280.00 - $138,144.00. The base salary range represents the anticipated low and high end of the base salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of 6sense’s total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by 6sense’s board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO). <span style="color: #ffffff;">#Li-remote</span></p> <p><span style="color: #ffffff;"><span data-contrast="auto"><span style="color: #ffffff;"><span style="color: rgb(36, 36, 36); font-family: Calibri, sans-serif; font-size: 14.6667px; font-style: normal; font-weight: 400; letter-spacing: normal; text-align: start; word-spacing: 0px; white-space: normal; display: inline !important; float: none;">Notice of Collection and Use of Personal Information for California Residents: </span><a style="border: 0px; font-style: normal; font-weight: 400; font-size: 14.6667px; line-height: inherit; font-family: Calibri, sans-serif; margin: 0px; padding: 0px; vertical-align: baseline; letter-spacing: normal; text-align: start; word-spacing: 0px; white-space: normal;" href="https://6sense.com/california-recruitment-privacy-notice/" target="_blank" data-auth="NotApplicable" data-linkindex="0">California Recruitment Privacy Notice and Policy</a></span></span></span></p><div class="content-conclusion"><p><strong><span data-contrast="auto">Our Benefits:</span></strong><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p> <p><span data-contrast="auto">Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We’ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our offices.&nbsp;</span></p> <p><span data-contrast="none">We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p> <p><strong><span data-contrast="auto">Equal Opportunity Employer:</span></strong><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p> <p><span data-contrast="auto">6sense is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to </span><span data-contrast="auto"><a href="mailto:jobs@6sense.com">jobs@6sense.com</a><a href="mailto:jobs@6sense.com">.</a></span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p> <p><em><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}"><span class="TextRun SCXW160271132 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW160271132 BCX0">We are aware of recruiting impersonation&nbsp;</span><span class="NormalTextRun SCXW160271132 BCX0">attempts</span><span class="NormalTextRun SCXW160271132 BCX0"> that are not affiliated with 6sense in any way. </span><span class="NormalTextRun SCXW160271132 BCX0">A</span><span class="NormalTextRun SCXW160271132 BCX0">ll email communications from </span><span class="NormalTextRun SCXW160271132 BCX0">6sense</span><span class="NormalTextRun SCXW160271132 BCX0"> will originate from </span><span class="NormalTextRun SCXW160271132 BCX0">the @6sense.com domain</span><span class="NormalTextRun SCXW160271132 BCX0">. </span><span class="NormalTextRun SCXW160271132 BCX0">We will </span><span class="NormalTextRun SCXW160271132 BCX0">not initially contact you via text message and will </span><span class="NormalTextRun SCXW160271132 BCX0">never request payments</span><span class="NormalTextRun SCXW160271132 BCX0">. </span><span class="NormalTextRun SCXW160271132 BCX0">If you are uncertain whether you have been contacted by an official 6sense employee, reach out to </span></span><a class="Hyperlink SCXW160271132 BCX0" href="mailto:jobs@indeed.com" target="_blank"><span class="FieldRange SCXW160271132 BCX0"><span class="TextRun Underlined SCXW160271132 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun CommentStart SCXW160271132 BCX0" data-ccp-charstyle="Hyperlink">jobs@</span><span class="NormalTextRun SCXW160271132 BCX0" data-ccp-charstyle="Hyperlink">6sense.com</span></span></span></a><span class="EOP SCXW160271132 BCX0" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</span></span></em></p></div>

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