Canada/US IT Staffing, Business Development & Digital Operations Lead (Remote –

Company Description

ZSquare Global Services is a global IT consulting and contract staffing firm providing skilled technology professionals and workforce solutions to organizations worldwide. We specialize in areas like ServiceNow, cloud technologies, enterprise applications, and digital transformation, catering to both Canadian and international markets. With engagement models such as contract staffing, C2C consulting, and managed resource services, we collaborate closely with MSPs, VMS platforms, system integrators, and direct enterprise customers.

Our services include IT consulting, advisory, and project-based solutions, focusing on delivering reliability, transparency, and scalability. At ZSquare, we pride ourselves on fostering long-term partnerships and innovative talent solutions.

About the Role

We are a Canada-based IT consulting and staffing setup expanding into the US and Canada markets. We are building a lean, high-performance operation and are looking for a highly dependable, execution-focused professional to work directly with the founder.

This is not a routine recruiter role. This is a core “right hand” position responsible for driving recruitment delivery, business development support, and digital presence. You will be expected to take ownership, operate independently, and contribute to building a scalable staffing operation from the ground up.

Key Responsibilities

🔹 Business Development & Client Outreach:

• Conduct structured daily outreach to US/Canada-based recruiters, vendors, and staffing companies via LinkedIn and email
• Initiate and manage conversations to identify active IT contract requirements
• Participate in initial vendor/client discussions and confidently represent our capabilities
• Build and nurture relationships with staffing partners and subcontracting vendors
• Maintain a pipeline of active opportunities and track engagement status

🔹 Recruitment & Candidate Pipeline:

• Source, screen, and qualify candidates across key IT domains:
• ServiceNow (CMDB, ITSM, ITOM, SPM, etc.)
• Project/Program Management
• Business Analysis
• Cloud / Infrastructure roles
• Build and maintain a strong, ready-to-submit candidate pipeline
• Ensure high-quality, relevant submissions within tight turnaround timelines
• Coordinate interview scheduling, follow-ups, and candidate communication
• Maintain structured candidate tracking and availability records

🔹 LinkedIn Strategy & Digital Outreach:

• Manage and execute daily LinkedIn outreach strategy (connections, messaging, follow-ups)
• Support and manage LinkedIn company page activity (content posting, engagement, visibility)
• Identify and engage in relevant LinkedIn groups (C2C, staffing, vendor networks)
• Draft and refine outreach messaging for higher response and conversion rates

🔹 Website & Basic Marketing Operations:

• Support basic website updates (WordPress / Squarespace or similar platforms)
• Assist in maintaining a professional digital presence (content updates, service descriptions, etc.)
• Contribute to simple marketing activities such as posting updates, sharing hotlists, and improving visibility
• Work with the founder to refine positioning and messaging

🔹 Operations & Execution Management:

• Maintain daily trackers for outreach, candidates, and opportunities
• Provide structured daily and weekly updates on progress
• Ensure disciplined follow-ups across all conversations
• Drive execution independently with minimal supervision
• Continuously improve workflows and efficiency

Required Skills & Experience:

• 3–6 years of experience in US IT staffing / recruitment
• Strong understanding of C2C, W2, and subcontracting models
• Proven experience in LinkedIn sourcing, outreach, and recruiter/vendor interaction
• Good verbal and written English communication skills
• Confidence in speaking with US/Canada-based recruiters and vendors
• Ability to handle multiple responsibilities across recruitment, outreach, and operations
• High level of ownership, discipline, and accountability

Nice to Have

• Experience in business development or vendor management in IT staffing
• Familiarity with LinkedIn Recruiter, ATS, or CRM tools
• Basic experience in website/content management
• Exposure to digital marketing or online engagement

Compensation Structure:

• Competitive fixed monthly base (based on experience and capability)
• Strong performance-based incentives:
• Per interview scheduled
• Per successful placement (high earning potential)

Important Conditions:

• This is a full-time, d