Role Overview
Zensar Technologies is hiring a mid-level IT Ops - OCM / MIM _ Pune. This is a full-time role in IN. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
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JOB DESCRIPTION
Shift Leader - Operations Control Manager
Acting Operations Control Manager on the floor at the shift. Being able to demonstrate Command & Control and Major Events coordination behavior. Has to have Operational Analytics skills. Being able to influence people who may not be reporting to them directly. Substitute Major Incident Manager or act as escalation point in case of higher complexity/severity incident.
Acts as Operations Control Manager during shifts, ensuring command and control, incident coordination, and operational analytics. Serves as escalation point for complex incidents and influences cross‑functional teams.
Skills / Products (Command & Control, Major Events Coordination, Operational Analytics):
Common: ITSM, Release management, Vulnerability management best practices.
Software Engineering: GitHub, Python (for automation of reporting/analytics).
Capabilities
Coordinate incident response and escalation.
Apply ITSM compliance and structured release management.
Automate reporting and analytics workflows.
Store and manage operational scripts/playbooks in GitHub.
Frequently Asked Questions
How do I apply for the IT Ops - OCM / MIM _ Pune position at Zensar Technologies?
Use the Apply button above to submit your application directly to Zensar Technologies. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the IT Ops - OCM / MIM _ Pune position at Zensar Technologies located?
This position is based in IN. Zensar Technologies has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a IT Ops - OCM / MIM _ Pune at Zensar Technologies earn?
Zensar Technologies has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the IT Ops - OCM / MIM _ Pune role at Zensar Technologies posted?
This role was posted on April 24, 2026 (50 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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