Warehouse Duty Manager – Catering Operations

Warehouse Duty Manager – Catering Operations

Reporting to: Catering Operations Manager

Location: Saint-Hubert, MET – Montreal Metropolitan Airport

Position Type: Full-time, on-siteAbout YHU Terminal

YHU Terminal is a joint venture between Porter Aviation Holdings and Macquarie Asset Management, leading the development of a new, state-of-the-art passenger terminal at Montreal Metropolitan Airport (Saint-Hubert). The terminal will serve up to four million passengers annually, setting a new benchmark in passenger experience and operational safety.

Position Summary

Under the direction of the Catering Operations Manager, the Warehouse Duty Manager – Catering Operations is responsible for the daily coordination and supervision of catering activities. oversees the daily activities of the catering warehouse, including receiving, temperature control, inventory management, flight assembly, cart/trolley preparation, sanitation, and secure storage of in-flight supplies.

The role ensures

• On-time and accurate flight builds according to customer airline specifications.
• Full compliance with HACCP, CFIA, Transport Canada (Part 5), and YHU SOPs.
• Cold chain integrity, FIFO, proper labeling, and sanitation controls.
• Operational readiness of warehouse equipment, materials, and personnel.
• A safe and secure warehouse environment aligned with YHU SMS.

The Duty Manager serves as the on-shift leader for all warehouse personnel, providing supervision, coaching, performance oversight, and cross-functional coordination.

Key Responsibilities

Warehouse Operations Leadership

• Ensure warehouse preparation and workflow (staging, pick & pack, cart assembly, waste segregation, storage replenishment) meet operational efficiency standards.
• Maintain continuous coordination with Transport Duty Manager, Kitchen, Dispatch, and OCC to support on-time performance.
• Verify pre-dispatch temperatures, dry ice placement, and cold chain integrity until delivery to aircraft.
• Ensure compliance with Transport Canada – In-Flight Security Requirements including:
• sealed carts,
• tamper-evident devices,
• controlled access zones,
• CSIFSD documentation,
• chain-of-custody procedures.
• Report any signs of tampering, contamination, or security breaches.
• Monitor on-time performance and operational efficiency throughout the shift.
• Conduct daily briefings with warehouse associate to align on goals and safety updates.
• Assign tasks, manage shift coverage, and support real-time decision-making to maintain smooth operations.

Inventory control & Receiving Oversight

• Oversee all receiving operations:
• verification of PO documents,
• quantity and quality checks,
• expiry date verification,
• packaging integrity,
• temperature checks for perishable goods.
• Ensure all items are logged, labeled, and stored under appropriate conditions (Dry / Chill / Frozen).
• Enforce FIFO, stock rotation, and proper bin assignment for all consumables and equipment.
• Monitor and validate inventory counts, daily cycle counts, and discrepancy resolution.
• Manage inbound/outbound shipments and ensure compliance with YHU SOPs and airline instructions.

Food Safety, Security, Cold Chain, and HACCP Compliance

• Enforce compliance with company safety policies, airport authority regulations, and Transport Canada standards.
• Supervise all warehouse shifts, ensuring accurate and timely flight builds according to airline specifications, galley plans, and loading sheets.
• Assign and coordinate daily tasks for warehouse associates, forklift drivers, pickers, cleaners, and flight builders.
• Validate that all outbound catering is complete, compliant, and properly sealed before release to Transport.
• Ensure all warehouse staff follow HACCP procedures, sanitation protocols, and allergen control requirements.
• Verify completion of:
• temperature logs (fridges, freezers, carts),
• sanitation logs,
• cleaning verification forms,
• allergen separation procedures,
• food handling controls.
• Maintain continuous oversight of cold rooms and ensure corrective actions for any temperature excursions.
• Ensure secure handling and storage of food, beverages, special meals,