Site Reliability Engineer, Production Reliability (Remote - Canada)

Summary

Yelp engineering culture is driven by our values: we’re a cooperative team that values individual authenticity and encourages creative solutions to problems. All new engineers deploy working code their first week, and we strive to broaden individual impact with support from managers, mentors, and teams. At the end of the day, we’re all about helping our users, growing as engineers, and having fun in a collaborative environment.

Do you want to build and manage scaleable, self-healing, globally-distributed systems? Our Site Reliability engineers keep Yelp fast, available, and growing, connecting users to great local businesses. No matter how many times we get searched, scraped, scanned, spammed, pinged, paged, or queried, we gotta keep our cool - and keep the site running smoothly.

We work in both the development and systems worlds, implementing key parts of the core architecture and supporting developers as they try to do the same. We get to tackle interesting challenges that you can only find at the kind of scale that serves over 100 million users per month.

You'll work to empower Yelp: spinning up infrastructure should always be a git commit and a code review away, with automation and self-service being at the core of what we do.

This opportunity is fully remote and does not require you to be located in any particular area in Canada. We welcome applicants from throughout Canada. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.

What you'll do

• Bring your curiosity, tenacity and experience.
• Working with engineers across Yelp in supporting new features and services.
• Integrating tools to monitor platform stability and performance.
• Help scale our Kubernetes clusters and AWS-based infrastructure while maintaining our platform's SLOs.
• Ensure the reliability of Yelp’s primary datastores (MySQL and Cassandra).
• Troubleshoot site issues using industry-leading tools like Splunk, Grafana, and Prometheus.
• Automate everything with Python, Puppet, Git, Jenkins, Terraform and more!
• Develop custom tools, when off-the-shelf solutions don’t work at our scale and contribute upstream to open source projects.
• Design and implement new systems, tests, and procedures.
• Participate in light on-call rotations - we have geographically distributed SRE teams for follow-the-sun support, which reduces the need to be on-call 24h a day!
• Bring your curiosity, tenacity and experience.
• Working with engineers across Yelp in supporting new features and services.

What it takes to succeed:

• Mastery of Linux (we use Ubuntu but any distro is fine), with the view of debugging ambiguous OS behaviours!!
• Command of your favorite modern programming language to appreciate delivering safe and secure services: Python, Typescript, Ruby, Go, Rust, Java, C++, etc.
• A solid understanding of Internet fundamental technologies in delivering services on the Internet (TCP/IP, HTTP, DNS, etc).
• Experience with public cloud platforms (we use AWS and GCP, but others are also fine) and related tooling (Terraform, Puppet, Chef, Ansible etc.).
• Experience with Linux containerisation and orchestration (e.g., Docker, Podman and Kubernetes).
• Self-motivated to investigate, fix and improve Yelp in an ever changing environment.
• Leading, Collaborating and Sharing technical activities with global teams
• Own the total lifecycle of a system.

What you'll get:

• There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data and years of experience. Based on the anticipated level of experience that we are seeking, we expect the compensation range for this role to be between $135,000 and $185,000 The actual compensation offered may be influenced by a variety of factors, including the candidate’s experience and skill set.

There may be flexibility with the range included in this posting should a candidate be leveled higher or lower than the posted range.

• This opportunity has the option to be fully remote in all locations across Canada.
• This role is posted to fill an existing position.
• You can find more information about Yelp's five star benefits here!

Closing

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, disability, or any other protected status.

We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 1-415-969-8488.

Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.

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