Job Description
As a Front Desk Associate, your role involves managing the reception area, greeting visitors, handling inquiries, and ensuring smooth front-desk operations to create a positive first impression of the organization.
Key Responsibilities:
- Welcome and greet visitors, clients, or guests in a professional manner
- Answer phone calls, emails, and direct inquiries to the appropriate departments
- Manage appointments, bookings, or reservations
- Maintain visitor logs and issue passes when required
- Handle incoming and outgoing mail or deliveries
- Provide basic information about the company, services, or facilities
- Resolve customer queries or complaints courteously
- Maintain cleanliness and organization of the front desk area
- Coordinate with housekeeping, security, or other departments
- Perform administrative tasks like data entry, filing, and record keeping
Qualifications
- Strong communication and interpersonal skills
- Professional appearance and attitude
- Basic computer knowledge (MS Office, booking software)
- Problem-solving skills
- Customer Service Orientation
The company offers a salary range of 13k 15k, and prefer male candidates for this role with rotational shifts.
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Your role as an Operations Coordinator (Night Shift) involves ensuring smooth overnight operations by coordinating with reception teams, handling inquiries, and managing emergencies during night hours.
Key Responsibilities:
- Coordinate and communicate with all reception/front office teams during the night shift
- Handle incoming calls, inquiries, and provide necessary assistance
- Monitor and manage night-time operations across the facility
- Respond promptly to emergencies such as electrical issues, lift breakdowns, or other operational concerns
- Coordinate with guests and internal teams to resolve issues efficiently
- Monitor CCTV systems to ensure safety and security
- Prepare and maintain daily/night reports and logs
- Escalate critical issues to management when required
- Ensure smooth coordination between departments for uninterrupted operations
Eligibility Criteria:
- Age: 25 45 years
- Experience: 13 years in operations, coordination, or similar roles preferred
- Education: Minimum graduate (preferred)
Skills Required:
- Strong communication and coordination skills
- Ability to handle emergencies calmly and efficiently
- Basic technical understanding (electrical/lift issues coordination level)
- Good observation and monitoring skills
- Problem-solving and decision-making ability
- Basic computer knowledge (reports, emails, CCTV monitoring systems)
The company offers a salary range of 20k - 30k for this role, with a preference for male candidates and day/night shifts.
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As a Housekeeping Supervisor, your responsibility involves overseeing and coordinating the daily activities of the housekeeping team to ensure cleanliness, hygiene, and overall upkeep of the premises.
Key Responsibilities:
- Supervise and manage housekeeping staff, including scheduling shifts and assigning duties
- Inspect rooms, common areas, and facilities to ensure cleanliness and hygiene standards are maintained
- Train new housekeeping staff and provide ongoing guidance and support
- Monitor inventory of cleaning supplies and place orders when required
- Ensure proper use and maintenance of cleaning equipment
- Handle guest or client complaints related to housekeeping and resolve them promptly
- Coordinate with other departments (maintenance, front office, operations) for smooth functioning
- Maintain records of cleaning activities, staff attendance, and performance
- Ensure compliance with health and safety regulations
Qualifications
- Strong leadership and team management abilities
- Attention to detail and high standards of cleanliness
- Good communication and interpersonal skills
- Time management and organizational skills
- Problem-solving and decision-making abilities
The company offers a salary range of 20k 30k for this role, and they prefer male candidates. As a Front Desk Associate, your role involves managing the reception area, greeting visitors, handling inquiries, and ensuring smooth front-desk operations to create a positive first impression of the organization.
Key Responsibilities:
- Welcome and greet visitors, clients, or guests in a professional manner
- Answer phone calls, emails, and direct inquiries to the appropriate departments
- Manage appointments, bookings, or reservations
- Maintain visitor logs and issue passes when required
- Handle incoming and outgoing mail or deliveries
- Provide basic information about the company, services, or facilities
- Resolve customer queries or complaints courteously
- Maintain cleanliness and organization of the front desk area
- Coordinate with housekeeping, security, or other departments
- Perform administrative tasks like data entry, filing, and record keeping
Qualifications
- Strong communication and interpersonal skills
- Professional appearance and attitude
About Yellow Bells Hotels
Yellow Bells Hotels
yellowbellshotels.com
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