Staff Product Manager, Marketing Technology & Customer Data Systems

Waltham, MAPosted 6 weeks ago

Job Description

<div class="content-intro">Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.</div>Xometry is seeking a Staff Product Manager to define and drive the strategy for our customer data and marketing technology platforms. You will own the roadmap for how we capture, organize, and activate customer data — spanning our customer data platform (CDP), event collection pipelines across front-end, back-end, go-to-market systems, and attribution services. You will be a key individual contributor reporting to the Senior Director of Product Management for MarTech, directly influencing at least 2 engineering teams and collaborating with 4-5 partner teams. At the Staff level, you will be expected to mentor other PMs and help shape our product culture, providing a natural pathway to broader leadership opportunities. Your work will directly impact how Xometry acquires, engages, converts, and retains customers, which is a strategic priority for us. By ensuring our marketing and customer data systems deliver reliable, actionable insights, you will help optimize growth initiatives, improve ROI on marketing spend, and strengthen the overall customer experience. Responsibilities: <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Develop Product Vision and Roadmap: Define and prioritize the roadmap for customer data, event collection, and attribution systems, ensuring alignment with business goals around acquisition, conversion, and retention.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Lead Cross-Functional Execution: Collaborate with engineering, analytics, marketing, sales, and customer success to deliver scalable data and attribution capabilities that drive measurable outcomes.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Champion Data-Driven Decision Making: Establish clear success metrics tied to business impact. Use data, experimentation, and customer insights to guide product strategy and measure progress.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Enhance Data Quality and Trust: Build and scale mechanisms that ensure reliable event collection and accurate attribution, enabling confidence in reporting and decision-making across the organization.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Advocate for the End User: Serve as the voice of marketers, sellers, and customer success teams, ensuring product decisions meet real-world needs and deliver tangible value.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Strengthen the Product Management Function: Share best practices with other PMs and squads, helping elevate product management standards across Xometry.</li> </ul> Outcomes You Will Influence: <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Improve attribution accuracy, enabling better allocation of marketing spend and clearer ROI measurement.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Increase customer acquisition and engagement through higher-quality data and insights.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Enhance conversion and retention by delivering systems that provide actionable signals across the customer lifecycle.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Strengthen trust in customer data across marketing, sales, and customer success.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ensure applicable customer privacy and consent regulations are met in all markets we serve.</li> </ul> Qualifications: <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">8+ years of product management experience, with a track record of delivering high-impact marketing technology products. </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">2+ years of product management experience in large enterprise organizations ($1B+ annual revenue). </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Direct experience with customer data platforms, event collection, attribution, or related MarTech systems.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Demonstrated success leading cross-functional initiatives and delivering measurable business outcomes. </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to engage in technical discussions with engineering teams and communicate trade-offs to partner teams. </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Strong business acumen — able to connect platform work to growth, efficiency, and customer experience improvements.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Excellent communication and storytelling skills; able to influence stakeholders at multiple levels.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proven success managing products through all lifecycle stages, from ideation to scaling and ongoing iteration.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Bachelor’s or Master’s degree in Business, Engineering, or related field.</li> </ul>   The estimated base salary range for new hires into this role is $180,000- $234,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more. #LI-Hybrid<div class="content-conclusion">Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.</div>