Transcreation Account Manager (TAM)

Miami, FL USAPosted 11 days ago

Job Description

<div class="content-intro"><p class="ms-outlook-mobile-reference-message skipProofing"><strong>About WPP Production</strong></p> <p class="ms-outlook-mobile-reference-message skipProofing">We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.</p> <p><strong>About WPP</strong></p> <p>WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit <a href="https://urldefense.com/v3/__http://wpp.com/__;!!JboVxjCXSME!N9KGoZIn5nCC-uOWhEdE-ChrrJuf6TgkLzNNkLaW9BExJsVqZZ_hMSmGbARJ0tdBOnKYM7kEbv5L3ncUpg7-6uEPNdY$" data-outlook-id="6ded86b6-cde3-4e48-958d-34727f881edd">WPP.com</a>.</p></div><p class="s7"><strong><span class="s6">A hybrid working model</span></strong></p> <p class="s8"><span class="s10">We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around three days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.</span></p> <p class="s7"><span class="s6">What does</span><span class="s6"><span class="Apple-converted-space"> </span></span><span class="s6">TAM</span><span class="s6"><span class="Apple-converted-space"> </span></span><span class="s6">do at WPP Production?</span></p> <p class="s12"><span class="s11">The Transcreation Account Manager (TAM) is responsible for project managing<span class="Apple-converted-space"> </span></span><span class="s11">localisation</span><span class="s11"><span class="Apple-converted-space"> </span>work for the clients Marketing Communications (Marcom) team. The TAM works closely with the clients Marcom Project Manager and a network of creative talents from various markets. This person needs to engage with other cross-functional teams of producers and project managers to ensure work is delivered on time, on quality and within budget. Constant need to communicate and negotiate priorities and deadlines with internal and external teams to ensure expectations are well managed is required. Primary tasks include<span class="Apple-converted-space"> </span></span><span class="s11">organising</span><span class="s11"><span class="Apple-converted-space"> </span>and coordinating schedules, distributing workload, tracking progress of projects and allocated budget.</span></p> <p class="s12"><span class="s11">You will be responsible for project managing localization projects (incl. Transcreation of headlines) ensuring good communication with all stakeholders.<span class="Apple-converted-space"> </span></span></p> <p class="s8"><span class="s11">You will focus on building strong relationship with the Client Talent Network and briefing new projects accurately. Strong organization and time management skills when managing Clients, with focus on quality.</span></p> <p class="s7"><strong><span class="s6">Key<span class="Apple-converted-space"> </span></span><span class="s6">Responsibilities</span></strong></p> <p class="s12"><span class="s11">Validator Network Management</span></p> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Ensure a thorough understanding of the contractual obligations, commercial arrangements,<span class="Apple-converted-space"> </span></span><span class="s11">SOW and SLAs of the accounts and ensure specific details are understood by the wider team where relevant</span></div> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Manage a network of creative people and ensure they are motivated to perform</span></div> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Coordinate weekly status meetings/monthly review sessions</span></div> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Organize teamwork, create a balanced work schedule and ensure work is of high standards and delivered on time</span></div> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Flag any potential team issues to the line manager and be actively involved in finding a solution</span></div> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Review talent performance and drive constant performance improvement by working closely with talent manager and providing regular feedback on all talent<span class="Apple-converted-space"> </span></span></div> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Highlight and resolve quality control issues with the network</span></div> <p class="s16"><span class="s11">Project & Account Management</span></p> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Coordinate and ensure all parties follow the agreed workflows and manage them through the process</span></div> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Work alongside and support client’s Traffic Manager when briefing and tracking projects through to completion</span></div> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Ensure that there<span class="Apple-converted-space"> </span></span><span class="s11">is</span><span class="s11"><span class="Apple-converted-space"> </span>clear division and allocation of workload among team members</span></div> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Ensure that trackers are<span class="Apple-converted-space"> </span></span><span class="s11">updated at all times</span></div> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Monitor timelines and manage client expectations</span></div> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Monitor budget utilization and flag potential issues</span></div> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Monitor internal workflows and identify areas for improvement</span></div> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Advise line manager on resource gaps and flag potential issues</span></div> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Plan resources for large overseas projects and inform talent manager and line manager of new recruitment needs</span></div> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Work closely with talent manager in delivering recruitment briefs on time</span></div> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Ensure account delivers consistently against all contractual obligations including SLAs and KPIs<span class="Apple-converted-space"> </span></span></div> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Identify bottle necks/pain points for the validation network, suggest resolution and advise</span></div> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Identify training requirements for team members to ensure their adherence to processes and workflow</span></div> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Plan, prepare and implement the induction of new starters</span></div> <p class="s17"><span class="s11">Finance Management</span></p> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Quarterly planning</span></div> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Regular<span class="Apple-converted-space"> </span></span><span class="s11">budget</span><span class="s11"><span class="Apple-converted-space"> </span>spend reports – monitor and<span class="Apple-converted-space"> </span></span><span class="s11">analyse</span><span class="s11"><span class="Apple-converted-space"> </span>progression of spends<span class="Apple-converted-space"> </span></span></div> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Flag important budget fluctuations, peaks to the Client and line manager and track spend progress</span></div> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Monthly financial reconciliation</span></div> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Ensure full compliance with all financial procedures and policies</span></div> <p class="s17"><span class="s11">Client Management</span></p> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Co-ordinate between all relevant parties:<span class="Apple-converted-space"> </span></span><span class="s11">WPP Production</span><span class="s11"><span class="Apple-converted-space"> </span>team, Client traffic and cross-functional teams and Validation network</span></div> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Set and manage client expectations for deliverables and timeframes</span></div> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Understand and work under the confidentiality policy</span></div> <div class="s14"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Build strong, trusting relationships with all key client stakeholders</span></div> <p class="s7"><strong><span class="s6">Requirements</span></strong></p> <div class="s19"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">A minimum of 4 years Project Management/Traffic background in an ad agency or in-house creative department<span class="Apple-converted-space"> </span></span></div> <div class="s19"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Experience managing multi-market projects</span></div> <div class="s19"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Experience working on global brands, ideally across all media, including print, interactive and film</span></div> <div class="s19"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Demonstrable experience managing total creative workflow,<span class="Apple-converted-space"> </span></span><span class="s11">i.e</span><span class="s11">, internal briefing, briefing to vendors/studios, managing key milestones/deadlines, presentations/internal approvals, executions, delivery</span></div> <div class="s19"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Proven project management skills</span></div> <div class="s19"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Self-driven, organized and have an eye for detail</span></div> <div class="s19"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Proficient with technology and tools</span></div> <div class="s19"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Ability to work effectively and collaboratively in high-pressure situations and tight time frames</span></div> <div class="s19"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">A hands-on,<span class="Apple-converted-space"> </span></span><span class="s11">can do</span><span class="s11"><span class="Apple-converted-space"> </span>approach to solving problems</span></div> <div class="s19"><span class="s13">•<span class="Apple-converted-space"> </span></span><span class="s11">Must be able to</span><span class="s11"><span class="Apple-converted-space"> </span>work-on-site<span class="Apple-converted-space"> </span></span><span class="s11">as required</span><span class="s11"><span class="Apple-converted-space"> </span>and some weekends</span><span class="s11">, sometimes several weeks at a time</span></div> <div class="s19"> </div> <p><span class="s9">#LI-RA1 #LI-Hybrid</span></p><div class="content-conclusion"><p style="text-align: left;"><strong>Why work here: <br></strong><span data-teams="true">At WPP Production, you’ll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You’ll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP’s unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment. </span></p> <p style="text-align: left;"><strong>Inclusion and Impact </strong><br>WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. <br><strong><br></strong><strong>Data</strong><br>We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to WPP Production. Before you do this, we think it's a good idea to read through our Privacy <span style="text-decoration: underline;"><a href="https://www.hogarthww.com/privacy-policy">st</a><a href="https://www.hogarth.com/privacy-policy">atement</a>.</span> This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.<br><br></p> <div> <div> <p class="xmsonormal" style="text-align: left;"><strong>Please contact <a href="mailto:careers@hogarth.com" target="_blank">careers@wppproduction.com</a> if you need the job advert or form in another format.</strong></p> </div> </div></div>