Experienced Data Entry Clerk – Remote Energy Services Operations

At arenaflex, we're dedicated to fostering community growth, providing essential services, and promoting holistic well-being. As a valued member of our team, the Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. About arenaflex arenaflex is a non-profit human services agency focused on enhancing the lives of individuals and families in Fitchburg, MA. Our dynamic team is united by a shared passion for making a lasting impact. We're committed to fostering community growth, providing essential services, and promoting holistic well-being. Our mission is to empower individuals and families to achieve their full potential, and we're seeking a talented Data Entry Clerk to join our team. Position Overview As a Data Entry Clerk, you will be responsible for maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. You will play a crucial role in ensuring the accuracy and timeliness of client status records, monitoring emails and communications, and collaborating with program staff to support the delivery of services. Essential Duties And Responsibilities * Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline. * Monitor emails, logging documents, and communications in the Monday.com platform upon receipt. * Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc. * Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements. * Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services. * Assist with various clerical duties, such as filing, mailings, phone coverage, etc. * Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed. * Attend all required staff meetings, supervision, training, and contractual meetings. * Participate in mandatory agency training and other relevant professional development activities. * Ensure strict confidentiality is maintained in all aspects of the role. * Perform related work as required. Required Qualifications And Skills * Associate degree or equivalent professional experience. * Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes. * Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education. * Bilingual in Spanish preferred. Preferred Qualifications And Skills * Experience working with database systems, including Monday.com and other similar platforms. * Strong organizational and time management skills. * Excellent communication and interpersonal skills. * Ability to work independently and as part of a team. * Strong attention to detail and accuracy. * Ability to maintain confidentiality and handle sensitive information. What We Offer At arenaflex, we're committed to providing a supportive and inclusive work environment that values your well-being and personal growth. As a Data Entry Clerk, you'll enjoy a range of fantastic benefits, including: * Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being. * Paid Time Off (PTO): Generous time off to relax and recharge. * Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle. * Student Loan Forgiveness: We're here to help ease your student loan burden. * Tuition Remission: Invest in your education with our tuition remission program. * Employer-Sponsored Retirement: Secure your future with our retirement plan contributions. * Pet Insurance: Ensure your furry friends receive the best care. * Employee Discounts: Access exclusive discounts and perks. Why Join arenaflex? At arenaflex, we're passionate about making a lasting impact in our community. As a Data Entry Clerk, you'll have the opportunity to work with a talented team of professionals who share your passion for making a difference. You'll enjoy a supportive and inclusive work environment that values your well-being and personal growth. Join us today and experience the rewards of working for a mission-driven organization that truly cares about its employees and the community we serve. How to Apply If you're a motivated and detail-oriented individual who is passionate about making a difference, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! Equal Employment Opportunity arenaflex is an equal opportunity employer a