Systems Design Specialist

Systems Design Specialist

Are you a highly motivated professional with strong technical aptitude, exceptional attention to detail, and a passion for electronic security system design? Do you thrive in a collaborative environment while also being capable of working independently? If so, we invite you to apply for the role of Systems Design Specialist. This role plays a critical function in bridging Sales, Engineering, and Operations by designing accurate, standards-based, and executable security solutions for our clients.

Position Overview

The Systems Design Specialist provides technical leadership and design expertise during both pre-sales and post-sales phases. This role requires strong problem-solving capabilities, advanced use of technical software tools, and deep familiarity with electronic security systems and IT network infrastructure.

Success in this position requires integrity, accountability, and a drive to deliver high-quality results.

Job Duties include but are not limited to:

Pre-Sales Support

• Collaborate with Sales to develop concept designs aligned with client requirements.
• Approach system design from multiple stakeholder perspectives (client, technician, sales, project management, etc.).
• Apply industry best practices and product expertise to ensure design accuracy and compliance.
• Conduct site visits as required to validate requirements and assess infrastructure.
• Select appropriate materials and equipment; evaluate labour requirements and determine project costs (including travel, rentals, accommodations, etc.).
• Utilize technology to develop professional documentation including detailed system drawings (Visio), costing and material analysis (Excel/ERP Software), and technical design documentation.
• Research and identify new product solutions in collaboration with Sales Managers, distributors, and vendors.
• Work effectively within tight deadlines and evolving timelines.

Post-Sales Support

• Review jobs as sold to ensure alignment between proposed and engineered solutions.
• Develop detailed floor plans and scopes of work in accordance with company Engineering Standards.
• Create device schedules and complete parts reconciliation.
• Document complete system configurations including programming requirements, wiring requirements, and termination sequences.
• Proactively communicate scope changes and clearly articulate impacts to cost, schedule, and system design.
• Participate in pre-job meetings as required to support smooth project execution.

Technical & Operational Excellence

• Master industry tools, platforms, and fundamentals including Bosch, DSC, CCTV systems, access control platforms, Visio, Excel, electrical theory, and IT network infrastructure.
• Maintain current knowledge of market trends and emerging technologies.
• Contribute to the development and refinement of installation and engineering standards.

Core Competencies:

Problem Solving

Ability to analyze complex technical requirements and develop efficient, standards-based solutions. Strong analytical thinking supported by effective use of technology and documentation tools.

Communication

Excellent written and oral communication skills. Ability to clearly present technical solutions to internal teams and clients. Strong collaboration skills within cross-functional teams.

Attention to Detail & Results Orientation

Detail-driven with a commitment to accuracy. Organized and capable of managing multiple priorities. Driven to deliver measurable, high-quality outcomes.

Independence & Teamwork

Motivated self-starter with the ability to work independently. Equally capable of functioning as part of a collaborative, high-performing team.

Integrity & Professionalism

Person of integrity and accountability. Bondable. Demonstrates a strong desire for continuous personal and professional growth.

Qualifications

• Relevant industry experience in CCTV systems, intrusion systems, access control systems, and IT network infrastructure and related peripherals.
• Strong understanding of electronic security systems and circuitry.
• Ability to translate conceptual information into detailed drawings and schematics.
• Technical training in electronics or electrical disciplines (formal education considered an asset).
• Strong decision-making and organizational skills.

This a full-time, permanent position with a very attractive compensation package including benefits, pension matching, and other employee incentives. Our office is located in Dartmouth, Nova Scotia and our hours of business are Monday to Friday between 8:30 am to 4:30 pm.

If you are interested in this position and meet the above criteria, please apply! We thank all applicants; however, only those selected for an interview will be contacted.

Work With Us

Wilsons Security is redefining security for home and business owners across Canada with a forward-thinking mentality. We are able to provide clients with solutions that protect their loved ones and their investments. We also offer integrated home automation, energy management solutions, and innovative new smart connect systems for making the most out of your home technology. Recently we've expanded to provide our clients extra peace of mind and independence through interactive Wellness systems that help keep senior loved ones safe at home longer. We're always looking for ways to bring our clients superior value and service. We’re your trusted local experts. Wilson Fuel Co. Ltd has been recognized as one of Canada’s 50 Best Managed Companies.

Job Types: Full-time, Permanent

Benefits

• Company pension
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care
• Work Location: In person Dartmouth