Senior Representative - Inside Sales

As a Senior Representative - Inside Sales at our Company, your role involves interacting with existing customers to increase sales of our products and services. You will be responsible for obtaining and creating up-selling orders, focusing on proactive selling techniques to enhance customer satisfaction and add value to their buying experience. You will manage a book of larger, more complex accounts and collaborate with outside sales to achieve sales goals.

• *Key Responsibilities:**
• Meet and exceed performance measurements based on volume budgets, profitability, penetration, and efficiency objectives.
• Constantly monitor and communicate with customers regarding order status, shipment planning, documentation, and scheduling.
• Work closely with the distribution center and logistic partners for shipment planning and customs documents.
• Communicate and engage with sales representatives to ensure prompt order processing.
• Enter orders in SAP, manage open orders including resolving stock availability and pricing issues.
• Handle returns, replacements, and FOC orders efficiently.
• Generate daily and monthly sales reports.
• Develop strong business relationships in existing accounts and prospect for opportunities.
• Own, qualify, and develop opportunities from marketing, outside sales, and national accounts.
• Stay updated on new products, competitive knowledge, industry trends, and report feedback to management.
• Lead other Inside Sales Representatives on processes, systems, and customer-related matters.
• *Qualifications:**
• Bachelor's degree preferred.
• 4-5 years of in-depth knowledge and experience in Sales and Sales Administration.
• Ability to solve problems with judgment and realistic understanding.
• Manage time effectively and adjust priorities as needed.
• Proficiency in MS Office suite, especially Excel.
• Experience with SAP ERP or similar ERP system is highly preferred.

If you are looking to join a dynamic team and contribute to a company that values your unique perspective, apply online today to work at Wesco. Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. Wesco is dedicated to building, connecting, powering, and protecting the world through business-to-business distribution, logistics services, and supply chain solutions. With a workforce of over 20,000 worldwide, Wesco embraces diverse perspectives and promotes a culture of teamwork and respect. As a Senior Representative - Inside Sales at our Company, your role involves interacting with existing customers to increase sales of our products and services. You will be responsible for obtaining and creating up-selling orders, focusing on proactive selling techniques to enhance customer satisfaction and add value to their buying experience. You will manage a book of larger, more complex accounts and collaborate with outside sales to achieve sales goals.

• *Key Responsibilities:**
• Meet and exceed performance measurements based on volume budgets, profitability, penetration, and efficiency objectives.
• Constantly monitor and communicate with customers regarding order status, shipment planning, documentation, and scheduling.
• Work closely with the distribution center and logistic partners for shipment planning and customs documents.
• Communicate and engage with sales representatives to ensure prompt order processing.
• Enter orders in SAP, manage open orders including resolving stock availability and pricing issues.
• Handle returns, replacements, and FOC orders efficiently.
• Generate daily and monthly sales reports.
• Develop strong business relationships in existing accounts and prospect for opportunities.
• Own, qualify, and develop opportunities from marketing, outside sales, and national accounts.
• Stay updated on new products, competitive knowledge, industry trends, and report feedback to management.
• Lead other Inside Sales Representatives on processes, systems, and customer-related matters.
• *Qualifications:**
• Bachelor's degree preferred.
• 4-5 years of in-depth knowledge and experience in Sales and Sales Administration.
• Ability to solve problems with judgment and realistic understanding.
• Manage time effectively and adjust priorities as needed.
• Proficiency in MS Office suite, especially Excel.
• Experience with SAP ERP or similar ERP system is highly preferred.

If you are looking to join a dynamic team and contribute to a company that values your unique perspective, apply online today to work at Wesco. Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. Wesco is dedicated to building, connecting, powering, and protecting the world through business-to-business distribution, logistics services, and supply chain solutions. With a workforce of over 20,000 worldwide, Wesco embraces diverse perspectives and promotes a culture of teamwork and respect.