Senior Lead Systems Operations Engineer

About This Role

Wells Fargo is seeking a Senior Lead Systems Operations Engineer.

In This Role, You Will

• Act as an advisor to senior leadership to develop or influence platform support solutions for highly complex business and technical needs or technology initiatives
• Lead highly complex, broad impact initiatives including provision of high-level systems consultation for the technology teams related to large scale planning of computer systems and network infrastructure for Systems Operations functional areas
• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
• Translate advanced technology experience, in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions
• Provide vision, direction and expertise to senior leadership on implementing innovative and significant business solutions
• Maintain knowledge of industry best practices and new technologies and recommend innovations that enhance operations or provide a competitive advantage to the organization
• Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership
• Provide training and mentoring to less experienced team members on guidebook changes and lead team to meet technical deliverables, while leveraging solid understanding of technical process controls or standards

Required Qualifications

• 7+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications

• CKA/CKS; Anthos; organization policy as code.
• Google Professional Cloud Architect or DevOps Engineer (preferred).

Job Expectations

• Participate in 24x7 on-call rotation and support change windows (weekends/holidays as needed).
• Maintain runbooks/SOPs and create dashboards/alerts with actionable SLOs.
• Automate repetitive tasks to reduce toil; contribute reusable modules/pipelines.
• Communicate status/risks clearly to stakeholders; follow incident/problem/change processes.
• Present clear, concise updates and investment options to senior executives.
• Sponsor SRE practices (SLOs/error budgets), postmortems, and automation programs.

Reference Number

R-529890