Associate Vice President - Account Manager

This role is for one of our clients

Industry: Software Development

Seniority level: Mid-Senior level

Min Experience: 9 years

Location: India

JobType: full-time₹25,00,000 - ₹50,00,000 a yearWe are seeking a Associate Vice President - Account Manager to own and expand strategic relationships with large enterprise customers. This role blends client leadership, commercial ownership, and delivery alignment—ensuring customers achieve measurable value while driving sustained revenue growth.

You will serve as the senior point of accountability for key accounts, guiding adoption, expansion, and long-term success across complex SaaS deployments.

What You’ll Be Responsible For

Enterprise Account Ownership

Act as the executive sponsor and primary point of contact for high-value enterprise customers.

Build deep, trusted relationships with CXOs and senior stakeholders across client organizations.

Ensure long-term customer success by aligning platform capabilities with evolving business priorities.

Revenue Expansion & Growth

Identify and execute opportunities for account expansion, including cross-sell and upsell initiatives.

Own commercial outcomes for assigned accounts, including renewals, expansions, and revenue forecasting.

Lead strategic account planning to maximize lifetime value and wallet share.

Client Onboarding & Delivery Alignment

Oversee onboarding and enterprise-scale rollouts, ensuring smooth implementation and rapid adoption.

Partner with delivery, product, and technology teams to ensure commitments are met with high quality.

Proactively manage risks, dependencies, and escalations to ensure client satisfaction.

Solution & Deal Leadership

Lead enterprise pitches, solution positioning, and commercial negotiations for new and existing accounts.

Translate complex business requirements into structured scopes via SOWs, RFIs, and RFP responses.

Support solution design discussions in collaboration with presales and technical teams.

Market Intelligence & Strategy

Monitor industry trends, customer feedback, and competitor activity to inform account strategy.

Use CRM and analytics insights to track account health, pipeline progression, and growth opportunities.

Share strategic customer insights with leadership to influence product direction and go-to-market strategy.

What Makes You a Strong Fit

10+ years of experience managing enterprise SaaS clients in account management, client success, or strategic sales roles.

Proven ability to grow and retain large accounts through consultative engagement and value delivery.

Strong experience working across complex enterprise environments with multiple stakeholders.

Demonstrated success in executive-level communication, negotiation, and relationship management.

Comfortable operating in fast-paced, matrixed organizations with multiple parallel priorities.

Solid understanding of SaaS delivery models, integrations, and enterprise implementation cycles.

Preferred Qualifications

Bachelor’s degree in Business, Technology, Engineering, or a related discipline.

Experience collaborating closely with presales, solution engineering, or delivery teams.

Background in consultative selling or solution-oriented account leadership roles.

Strong commercial acumen with experience owning revenue targets and forecasts.

Why This Role Matters

Own strategic enterprise relationships with high visibility and business impact.

Influence product direction through direct customer insight.

Drive measurable revenue growth across long-term client partnerships.

Operate as a senior leader bridging customers, sales, and delivery teams.

Core Skills

Enterprise Account Leadership

• SaaS Client Strategy
• Revenue Expansion
• Executive Stakeholder Management
• Contract & SOW Ownership
• Cross-Functional Collaboration
• CRM & Account AnalyticsWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.