Luxury Clothing Brand - Operations Manager (E-commerce )

We are looking for a highly intelligent, proactive, and solution-driven professional who can take ownership of complex business challenges across operations, e-commerce, and international trade. This role requires a “figure-it-out” mindset — someone who can handle anything thrown at them and deliver results efficiently.

Key Responsibilities:

• Solve day-to-day and strategic business problems across departments
• Manage and optimize e-commerce operations (Amazon, Shopify, etc.)
• Handle import-export processes, vendor coordination, and logistics
• Lead and supervise teams (warehouse, floor staff, operations)
• Act as a floor manager when required to ensure smooth execution
• Identify bottlenecks and implement scalable solutions
• Coordinate between different departments
• Drive process improvements and operational efficiency
• Handle urgent issues and provide quick, practical solutions

Ideal Candidate Profile:

• Strong problem-solving and analytical thinking skills
• Experience in e-commerce business (must-have)
• Knowledge of import/export & international logistics
• Experience managing teams and handling operations/floor staff
• Ability to work under pressure and take independent decisions
• “Get things done” attitude with ownership mindset
• Excellent communication and coordination skills

Preferred Experience:

• 4–5 years in operations / e-commerce / business management
• Experience in apparel or retail industry is a plus
• Familiarity with tools like Shopify, Amazon Seller Central, ERP systems
• Prior experience as Floor Manager / Operations Manager is highly preferred

What We’re Looking For:

• Someone who doesn’t say “this is not my job”
• Someone who can handle chaos and bring structure
• Someone who thinks like an owner, not an employee
• A smart, fast learner who can adapt to any business challenge

Pay: ₹50,000.00 - ₹70,000.00 per month

Application Question(s):

• How do you manage performance across different e-commerce platforms (like Amazon USA, Walmart, Ebay)?
• Describe a situation where operations issues required coordination between multiple teams (e.g., logistics, finance, customer support). How did you handle it?

Language:

• English (Required)

Work Location: In person