Job Description

Senior Director, Strategic Operations -Utilities

Reporting to Chief of Staff, Utilities

The Senior Director, Strategic Operations is a critical leadership role within the Utilities Chief of Staff Office, serving as an extension of the President, Utilities, and a key partner to the Chief of Staff. This role is responsible for maximizing executive effectiveness, driving enterprise-wide alignment, and ensuring the President’s strategic priorities translate into disciplined execution and sustained value creation. This leader drives execution across high-impact initiatives, orchestrates leadership processes and decision flow, supports strategic planning, and strengthens operating discipline across the Utilities organization.

Key Responsibilities

Executive Leadership, Decision Support & Chief of Staff Partnership

• Act as a thought partner and trusted proxy for the President, Utilities, helping prioritize issues, frame decisions, and ensure effective follow-through across the leadership team.
• Shape agendas, materials, and decision frameworks for senior leadership forums, ensuring clarity of purpose, ownership, and outcomes.
• Identify emerging risks, leadership misalignment, and organizational friction points; proactively surface and resolve sensitive or high-stakes issues requiring judgment and discretion.
• Support the Chief of Staff in driving coherence across enterprise priorities, managing competing demands, and maintaining focus on what matters most.
• Strategic Growth & Enterprise Impact
• Support enterprise and multi-year strategic planning efforts; translate growth strategies into executable initiatives and measurable outcomes.
• Evaluate growth opportunities through financial, operational, and strategic lenses; develop insights and recommendations to inform executive decision-making.
• Monitor performance against growth objectives, identifying risks, tradeoffs, and optimization opportunities.
• Surface enterprise-level implications, interdependencies, and second-order effects to improve decision quality and long-term outcomes.

Execution, Alignment & Operating Cadence

• Translate strategic priorities into actionable roadmaps; track progress, dependencies, and barriers to execution.
• Partner with executive and senior leaders to ensure alignment, accountability, and timely delivery of outcomes.
• Shape and support leadership operating rhythm, including preparation and follow-up for leadership meetings, offsites, and strategic reviews.
• Hold leaders accountable for commitments, elevating tradeoffs, risks, and escalation points as needed.

Insights, Communication & Advisory

• Develop executive-level materials, analyses, and narratives related to growth initiatives, strategic performance, and operational results.
• Identify performance gaps; proactively engage leaders to course-correct and improve results.
• Serve as a trusted advisor and thought partner to the Chief of Staff and President, Utilities, providing objective insight and sound judgment.
• Synthesize complex issues into concise, decision-ready recommendations for executive and Board-level audiences.

Continuous Improvement & Organizational Effectiveness

• Drive continuous improvement in executive processes, decision-making frameworks, and cross-functional ways of working.
• Promote collaboration, integration, and disciplined execution across the Utilities organization.
• Strengthen leadership effectiveness and organizational health by improving clarity of priorities, decision flow, and accountability norms.

Skills & Capabilities

• Strong strategic, financial, and analytical acumen with the ability to link growth strategies to enterprise outcomes.
• Demonstrated ability to influence senior leaders and operate effectively in a complex, matrixed organization.
• Comfort with ambiguity; brings structure, prioritization, and momentum to complex growth and transformation efforts.
• Proven change leadership and disciplined execution across competing priorities.
• Exceptional communication, facilitation, and stakeholder management skills.
• High integrity, discretion, and professional maturity.
• Sound judgment under pressure, strong organizational intuition, and the ability to challenge respectfully while maintaining trust.
• Ability to operate effectively through influence rather than formal authority.

Education & Experience

• Bachelor’s degree with 10+ years of experience in strategy, consulting, operations, corporate development, or enterprise leadership roles; Master’s preferred.
• Track record of leading strategic growth, transformation, or investment-driven initiatives with measurable business impact.
• Strong executive presence, high EQ, and ability to build trust quickly across levels.
• Advanced proficiency in Microsoft Office tools.
• Demonstrated success operating in close partnership with C-suite leaders on enterprise-wide priorities.

We offer a competitive salary range of $214,000-$300,000 per year, commensurate with experience, education, and skills. In addition, we provide a comprehensive benefits package including health insurance, retirement plans, and paid time off.

The Company values diversity in its workforce and encourages United States military veterans and service members who meet the qualifications to apply

Why work at AltaGas?

AltaGas is a North American energy infrastructure company with a focus on owning and operating assets that provide affordable energy to our customers. AltaGas assets include Washington Gas/WGL, SEMCO, and Petrogas. Our talented team, nearly 3,000 strong, leverages the strength of our assets and expertise along the energy value chain to connect customers with premier energy solutions – from the well sites of upstream producers to the doorsteps of homes and businesses to new markets around the world.

We deliver clean and affordable natural gas to approximately 1.7 million customers’ homes and businesses through regulated natural gas distribution utilities across four jurisdictions in the United States and two regulated natural gas storage utilities in the United States. Learn more about our team, vision, and strategy.

To learn more about our mission: https://youtu.be/k1mrKDdsYW8?si=y1k3NOyHxgf4emdL

For Canadian hires: AltaGas hires personnel on the basis of job-related qualifications. All qualified applicants will receive consideration without regard to a person's ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status or disability or any other characteristic protected by applicable law.

For U.S. hires: WGL/SEMCO/AltaGas offers a total rewards package that includes competitive pay, incentive bonus plans, holiday pay, 401K matching and a wide array of benefits. These benefits including medical, dental and vision coverage are designed to help you and your family stay healthy. We also have paid time off (PTO) to balance the demands of your work and personal life. Available benefits vary depending upon the specifics of the role.

U.S. affiliates of AltaGas are committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, ethnicity, religion, gender, age, national origin, marital status, sexual orientation, gender identity, family responsibilities, matriculation, physical or mental disabilities, political affiliation, genetic information, status as a protected veteran or any other characteristic protected by federal, state, or local law.