Senior Salesforce Administrator

Wasabi Technologies

Full Timesenior

United States of America Posted 7 weeks ago

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GoAWSJiraAPI

Job Description

<div class="content-intro">At Wasabi, we’re a proven collection of pioneers, visionaries and disruptive doers. We see things differently than our competitors, and we make our mark in the industry by challenging the norm and delivering the unexpected and improbable. We’re a fast-growing company taking the Cloud Storage industry by storm and recognized as one of the best places to work in Boston.  Wasabi hot cloud storage is a new class and category of cloud storage, breaking all traditional barriers and boundaries of storage with a disruptive value proposition of being 1/5th the cost of AWS S3, faster than the competition, with no fees for egress or API requests. Cloud storage has never been so simple, so fast and so inexpensive. It’s all part of our vision to make cloud storage the next great global utility, just like electricity.</div><div class="section page-centered" data-qa="job-description"> Role Description: Senior Salesforce Administrator     Role Purpose:     We are looking for an experienced Salesforce & CPQ Administrator to join our team and support our Go-To-Market (GTM) systems. The ideal candidate will be responsible for the administration, configuration, and maintenance of our Salesforce and CPQ (Configure, Price, Quote) platforms, ensuring they support our business processes effectively and efficiently. This role will work closely with sales, finance, and operations teams to manage and enhance Salesforce capabilities to meet our business needs.    Responsibilities:  <ul> <li data-leveltext="·" data-font="Symbol" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Administer and optimize Salesforce with a strong focus on CPQ, usage-based billing, and revenue workflows. </li> </ul> <ul> <li data-leveltext="·" data-font="Symbol" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Configure and support Salesforce CPQ (products, pricing, discounting, approvals) for complex quoting and commit-based models. </li> </ul> <ul> <li data-leveltext="·" data-font="Symbol" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Triage revenue, billing, and usage data issues, partnering with Engineering and Revenue Operations to identify root causes and drive fixes. </li> </ul> <ul> <li data-leveltext="·" data-font="Symbol" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Identify and eliminate manual gaps in CPQ, billing, and revenue processes by working with developers to automate end-to-end flows. </li> </ul> <ul> <li data-leveltext="·" data-font="Symbol" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Translate revenue and operational issues into clear Jira stories and requirements for scalable, production-ready solutions. </li> </ul> <ul> <li data-leveltext="·" data-font="Symbol" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1">Own data accuracy across CPQ, billing, and revenue objects through audits, reconciliation, and preventative controls. </li> </ul> <ul> <li data-leveltext="·" data-font="Symbol" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1">Monitor integrations and data syncs impacting revenue, ensuring correctness and reliability. </li> </ul> <ul> <li data-leveltext="·" data-font="Symbol" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1">Build and maintain revenue-focused reports and dashboards for Finance and RevOps. </li> </ul> <ul> <li data-leveltext="·" data-font="Symbol" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1">Provide targeted user support and training related to CPQ, billing, and revenue processes. </li> </ul> <ul> <li data-leveltext="·" data-font="Symbol" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1">Design & Deploy Autonomous Agents: Build and manage Agentforce Service and Sales Agents to automate top-of-funnel lead qualification, meeting scheduling, and routine customer inquiries. </li> <li data-leveltext="·" data-font="Symbol" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="11" data-aria-level="1">AI-Driven Revenue Workflows: Configure Agentforce Actions and Prompt Templates to automate manual steps in the quoting process (e.g., proactive quote follow-ups or answering product/pricing questions for reps). </li> </ul> Requirements:  <ul> <li data-leveltext="·" data-font="Symbol" data-listid="20" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">3+ years of experience as a Salesforce Administrator, with hands-on experience in CPQ. </li> </ul> <ul> <li data-leveltext="·" data-font="Symbol" data-listid="20" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Salesforce Administrator certification required; Advanced Administrator or CPQ Specialist certification is a plus. </li> </ul> <ul> <li data-leveltext="·" data-font="Symbol" data-listid="20" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Strong understanding of Salesforce configuration options, CPQ processes, and workflow automation. Proficient in data management and analytics. </li> </ul> <ul> <li data-leveltext="·" data-font="Symbol" data-listid="20" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Excellent communication skills, with the ability to work collaboratively across teams. </li> <li data-leveltext="·" data-font="Symbol" data-listid="20" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Demonstrated ability to analyze complex processes, identify improvement opportunities, and implement effective solutions. </li> </ul> Bonus:    <ul> <li data-leveltext="·" data-font="Symbol" data-listid="21" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Experience with integrating Salesforce with other business applications, such as NetSuite ERP or marketing automation systems HubSpot. </li> </ul> <ul> <li data-leveltext="·" data-font="Symbol" data-listid="21" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Salesforce AI Associate or Agentforce Specialist (the new 2025/2026 standard) is a major plus.  </li> </ul> Base Salary – $97,000– $145,000 The base salary range reflects the full range for this position at Wasabi Technologies. At Wasabi, we believe in paying fairly and competitively, and individual compensation is determined based on factors such as job-related experience, skills, location, and internal equity. Base pay is just one part of our total rewards approach. Depending on role eligibility, Wasabi team members may also receive additional compensation and benefits, including bonus or variable compensation, equity, and a comprehensive benefits package designed to support both professional growth and personal well-being. </div><div class="content-conclusion">Wasabi Technologies is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.</div>