Elevate your career as a Payroll Specialist in a remote setting Tackle payroll challenges head-on while providing exceptional customer support and contributing to a dynamic team environment.

This role calls for an enthusiastic Payroll Specialist ready to engage with customers and resolve payroll and HR technology issues. You'll contribute to an authentic team that values diverse backgrounds and innovative ideas. Key skills required include payroll processing experience, customer success expertise, and great communication capabilities.

Key Responsibilities:

• Provide prompt payroll and technical support via multiple channels
• Troubleshoot user issues and guide through features
• Collaborate to resolve complex payroll scenarios
• Manage interactions using CRM tools
• Keep knowledge base current with helpful resources

Requirements

• 6 months to 2 years in payroll processing
• 1+ years in a customer support role
• PCP Certification required
• Familiarity with Canadian payroll regulations
• Excellent communication and detail-oriented mindset

Become the frontline hero for small business owners and drive exceptional service in payroll support

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