Operations Manager for Customer Solutions

Drive success in service excellence as an Operations Manager. Lead a dedicated team in a fly-in/fly-out (FIFO) environment while optimizing customer experience and operational performance.

In this pivotal role, you'll provide strategic leadership, managing day-to-day operations and a high-performance team. Key responsibilities include recruiting, training, and ensuring compliance with safety regulations at the customer site. Engage with clients to drive profitable sales growth, continuous improvement, and effective communication.

Key Responsibilities

• Supervise frontline team members to enhance customer experience
• Monitor productivity ensuring achievement of operational goals
• Collaborate with team on pricing strategies and customer quotes
• Ensure compliance with EHS policies and local regulations
• Drive continuous improvement initiatives and practices

Requirements

• Post-secondary education in business management preferred
• Proven experience in coaching and team development
• Strong leadership and interpersonal skills are essential
• Familiarity with industrial or safety products preferred
• Excellent time management and prioritization skills

Lead a passionate team to optimize customer solutions, ensuring operational excellence and safety in a dynamic industry environment.