IT Configuration Support Technician - Night Shift

Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#We are seeking an experienced Application Support professional with a strong background in Java–Spring Boot environments, cloud technologies, and production incident management. The role involves supporting critical applications, diagnosing complex issues, and ensuring stable operations across distributed systems, monitoring platforms, and deployment pipelines.

Provide application support for Java–Spring Boot applications across production and non-production environments.

Use AWS services and Terraform for cloud environment support and IaaC validation.

Analyse and troubleshoot deployment or pipeline-related concerns.

Utilise debugging tools, application monitoring platforms, and distributed logging systems.

Maintain security hygiene by monitoring IAM configurations and AWS audit logs.

Support a shift-based operational model, including occasional night shifts when required.

An individual with 4+ years of experience in supporting Java–Spring Boot applications.

Proficient in AWS cloud concepts and Terraform-based infrastructure provisioning.

Experienced with Grafana for monitoring dashboards and trace analysis.

Comfortable working in shifts, including night support when needed.

If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. Opportunities to work with modern observability and cloud technologies.

Experience in incident, problem, and deployment management across global platforms.

Advanced cloud operations and AWS security best practices.

Enhanced skills in distributed tracing, observability, and real-time monitoring.

Practical understanding of infrastructure as code pipelines and DevOps workflows.

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.