Product Designer (Contract)

ABOUT VIVID SOLUTIONS

Vivid Solutions is an innovative software development company dedicated to providing user-centred and cutting-edge technology solutions for our clients in the BC Government sector. We thrive on tackling complex problems and are passionate about helping people and businesses thrive by developing technology solutions that enable them to excel in their respective industries. With 30 years of experience in the IT industry, Vivid Solutions boasts a wealth of knowledge, experience, and adaptability in an ever-changing technological landscape. Our value-driven and innovation-first mindset cements us as one of the leading custom software teams and drives us to produce top-tier products for our clients.

At Vivid Solutions, we believe that a motivated and fulfilled team contributes to our overall success. We offer a unique work experience that balances making a tangible impact with the continuous growth and stability that you seek. To learn more about what we offer, visit https://www.vividsolutions.com/.

ABOUT THE ROLE

We are currently expanding our design team with a goal of increasing overall integration of human centred design practices into each of our projects. Our designers participate in a broad range of focus areas including UX design/product design, user research, product delivery support (prioritization and backlog), workshop facilitation and collaborative processes with development teams and subject matter experts. We are looking for an individual who will help us grow in this area and who is passionate about driving human centred design practices through projects and the organization as a whole.

As a Product Designer, you will play a pivotal role in our Agile development environment, working closely with BC Government clients to deliver outstanding user experiences. You will be responsible for conducting user research, crafting intuitive UX designs, and shaping the overall product design strategy. The successful candidate will excel in client relationship management, implementing designs that adhere to best practices and prioritize user-centric principles, and being an advocate for Human Centred Design and Design Thinking. You should enjoy working in an Agile environment where you are a team player, with the ability to also take the lead on the design decisions as needed.

Our ideal candidate will pair their passion for user research and experience design with an ability to integrate the multi-layered design needs of creating dev ready features. If you excel in a world where you work through the depth and detail of a business, through to designing interactive, dev-ready prototypes then this opportunity is for you. We are looking for someone who is equally comfortable guiding clients through the design process, as they are working with a development team through technical problem solving for complex digital systems.

We work in an inclusive and collaborative environment where everyone is treated with respect. In all the work that we do, we strive to bring equity and inclusion in our recommendations, designs, and behaviours. For this position, it is important that the candidate also align with these values.

Role Type: Independent Contractor

Hours per week: Part-time initially, with the potential to increase to Full-time

Contract Duration: 16 months, with a target start date of March 16th, 2026.

Location: Victoria, British Columbia. Local hybrid work with option to work from office and requirement to visit client sites occasionally as needed.

KEY RESPONSIBILITIES

• Manage the end-to-end experience journey of a product, from initial problem discovery through to end delivery for the client.
• user experience and interaction design principles, collaboratively develop research-driven low and high-fidelity wireframes/prototypes for new and/or existing digital products/services - primarily web applications with complex business processes.
• Plan, conduct, summarize, and communicate quantitative and qualitative user research.
• Develop visual communications and infographics including presentation materials, service blueprints, user journey maps, and a wide breadth of other user experience design artifacts.
• Advocate for users’ needs in the prioritization and design of systems within an Agile environment.
• Iteratively improve upon wireframes and prototypes based on feedback received from testing, user reviews, and the technical development team.
• Planning and facilitation of workshops, seminars, and presentations (digital and in-person).
• Client management and engagement.
• Championing strategic design thinking and human-centred design in every project.

QUALIFICATIONS

• 5+ years of experience in User Experience Design. Experience in a design role for the public sector considered an asset.
• 3+ years of experience with Wireframing/Prototyping Software (i.e. Figma, Adobe XD), Collaboration tools (i.e. Miro). Designs will be done in Figma for this position.
• 1+ years of experience