Junior Technical Project Operations Coordinator

Job Summary

We are looking for a Junior Technical Project & QA Coordinator to join our team. This role combines project coordination, client communication, quality assurance, and technical support responsibilities.

The ideal candidate is organized, detail-oriented, technically minded, and comfortable communicating with both clients and developers. You will help keep projects moving forward, ensure quality standards are met, and assist with day-to-day technical and administrative coordination.

This is a great opportunity for someone looking to grow their career in IT project coordination, QA, systems support, or technical consulting.

Key Responsibilities

• Act as the main point of contact for clients regarding day-to-day project updates
• Perform QA checks on completed work before client delivery
• Document bugs, issues, and developer feedback clearly and accurately
• Handle incoming support/service calls and direct requests to the appropriate team member
• Track project tasks, deadlines, and outstanding action items
• Maintain communication between clients, developers, consultants, and management
• Assist with project coordination and administrative support tasks
• Participate in User Acceptance Testing (UAT) and final delivery reviews
• Help identify project risks, delays, or scope changes early

Requirements

• Degree or diploma in Information Technology, Computer Science, Computer Engineering, or related field
• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Ability to multitask and manage follow-ups effectively
• Comfortable communicating directly with clients
• Basic understanding of software systems, APIs, databases, or technical workflows
• Reliable, proactive, and able to work independently

Nice to Have

• Experience with QA testing or bug reporting
• Familiarity with Agile or Waterfall project management
• Understanding of hosting environments, DNS, SSL, or server administration
• Exposure to PHP, Python, JavaScript, or scripting logic
• Experience with technical documentation or process flowcharts
• Previous experience in IT support, project coordination, or software environments
• Knowledge of Russian an asset to facilitate communication with the offshore development team

Ideal Candidate

You are

• Organized and detail-oriented
• Technically curious and analytical
• Comfortable balancing client communication with technical coordination
• Able to explain issues clearly to both technical and non-technical stakeholders
• Motivated to learn and grow within a fast-paced environment

Benefits

• Opportunity for career growth in IT project management and technical operations
• Exposure to software development and systems administration
• Collaborative and supportive team environment
• Flexible hybrid work structure

Experience

• Project coordination or technical support: 1 year (preferred)
• QA/testing experience: 1 year (preferred)

Pay: From $20.00 per hour

Benefits

• Casual dress
• On-site parking

Work Location: In person