People Experience Coordinator

At Verve Senior Living, we’re driven by a shared commitment to creating meaningful experiences for the older adults we serve. Our teams bring passion, creativity, and heart to everything they do, and it shows in our culture of collaboration, innovation, and continuous improvement. We’re proud to have received Canada's Best Managed Award in 2023, 2024, and 2025, reflecting our dedication to service, leadership, and care.

What truly sets us apart are the people who choose to build their careers here. Whether you're supporting our residences or contributing within our corporate community, your work plays an important role in helping seniors live longer, better and you’ll be supported by a team that believes in growing together, celebrating success, and having fun along the way. If you’re looking for a place where your work has real impact, and where you can thrive personally and professionally, we’d love to meet you!

ACCOUNTABILITY OBJECTIVE Reporting to the Human Resources Manager, People, the People Experience Coordinator plays a key role in supporting a positive, engaging, and well-organized employee experience across the organization.

This role focuses on employee engagement and retention initiatives, employer branding and talent attraction, and the coordination of training and development activities. The People Experience Coordinator supports the planning, execution, and tracking of people programs to ensure they are well-organized, effectively communicated, and consistently delivered.

A strong emphasis is placed on HR systems, technology, and process efficiency. The successful incumbent is comfortable working with digital tools and systems to create structure, improve processes, and ensure information, training resources, and data are accurate, organized, and easy to access.

Background/Qualifications

• Completion of a community college diploma or university degree in Human Resources, Business Administration, or a related field, or equivalent experience
• Minimum 3 years of experience in an HR coordination, people operations, training, or engagement-focused role
• Demonstrated experience working with HR systems, learning platforms, or digital tracking tools
• Strong interest in technology and systems, with a passion for organization, efficiency, and process improvement
• Experience with social media, job boards, and employer branding activities is an asset
• Proficiency in Microsoft Office, particularly Excel for tracking and reporting
• Strong communication, organizational, and relationship-building skills
• High level of discretion and ability to handle confidential information
• Self-motivated, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment

Key Responsibilities

Training & Development Coordination

• Administrator for The Learning Centre, producing the annual training calendars by province, uploading policies, providing training and onboarding for new managers, etc.
• Coordinate organization-wide training and development activities, including scheduling, logistics, and communication
• Support internal facilitators and stakeholders with preparation and follow-up for training sessions
• Maintain accurate tracking of training participation and completion
• Assist with the rollout of new training initiatives by preparing materials and tracking tools

Learning Resources & Content Organization

• Organize and maintain internal folders and shared drives containing completed training materials and resources
• Create and maintain a clear, intuitive structure that makes training content simple to locate and use
• Ensure learning materials are current, well-organized, and aligned with organizational standards
• Support the development of basic reference guides to help team members navigate training resources

Employee Engagement & Retention

• Support the coordination of employee engagement, recognition, and wellness initiatives
• Assist with planning and administration of programs that promote retention and employee experience
• Track participation and feedback related to engagement initiatives and share insights with the People Team
• Contribute to continuous improvement of employee experience processes and tools

Talent Attraction & Employer Branding

• Prepare and present recruitment reports and metrics to leadership using Excel (including pivot tables and data visualization)
• Support and execute employer branding initiatives across platforms such as Indeed, LinkedIn, Glassdoor, and social media
• Coordinate job postings, sponsored ads, and content to enhance visibil