Senior Support and Azure Infra Engineer

We enable financial institutions to become AI-first digital leaders.

As a professional team of global scale, we work with the best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here.

About the job:

As the Senior Support and Azure Infra Engineer, you will play a key role in managing and optimizing our Azure-based infrastructure. You will lead the efforts in maintaining, monitoring, and troubleshooting Azure services, providing guidance to junior team members and collaborating with cross-functional teams to ensure seamless cloud operations. Your expertise will help us scale our cloud environments, improve performance, and maintain high security standards.

What you will be doing:

• Lead the administration, support, and maintenance of Azure environments, ensuring high availability and optimal system performance.
• Provide advanced troubleshooting and issue resolution for complex Azure infrastructure issues, acting as the subject matter expert for Azure services.
• Collaborate with DevOps, development, and security teams to implement new Azure deployments, optimizations, and integrations.
• Perform proactive monitoring, including performance tuning and health checks, using tools such as Azure Monitor, Log Analytics, and Application Insights.
• Design, implement, and optimize cloud infrastructure automation using scripting and infrastructure-as-code tools such as PowerShell, ARM templates, and Azure CLI.
• Ensure the security of Azure environments by managing Azure Security Center configurations and monitoring for vulnerabilities.
• Manage backup and disaster recovery strategies for Azure-based systems, ensuring business continuity and compliance with organizational standards.
• Mentor and guide junior Azure support staff, fostering a collaborative and knowledge-sharing environment.
• Lead capacity planning and resource scaling for Azure infrastructure, ensuring optimal utilization and cost efficiency.
• Stay up to date with the latest Azure updates, technologies, and best practices, implementing improvements and new solutions where appropriate.
• Support cloud migration and integration projects, ensuring smooth transitions with minimal disruption to business operations.
• Create and maintain clear documentation for system configurations, procedures, troubleshooting guides, and lessons learned.
• Report security incidents and violations to the relevant departments.
• Ensure completion and maintenance of documentation required under established management system policies and objectives, and carry out necessary tasks to ensure proper implementation and documentation of the management system.
• Comply with required management system behaviors in line with company policies, procedures, disciplinary processes, employment contract provisions, confidentiality agreements, and asset acceptance records.

What we are looking for:

Skills & Competencies:

• Expertise in diagnosing and resolving complex system issues within Azure environments.
• Strong knowledge of designing, deploying, and managing cloud infrastructure in alignment with Azure best practices.
• Proficiency in automating repetitive tasks and cloud management processes using PowerShell, ARM templates, and other automation tools.
• In-depth understanding of Azure security practices, including vulnerability management, threat protection, and data governance.
• Ability to lead projects, mentor junior staff, and promote best practices in cloud system maintenance and support.
• Excellent interpersonal and communication skills, with the ability to explain technical issues to non-technical stakeholders.
• Strong analytical skills to troubleshoot, identify root causes, and implement effective solutions efficiently.
• Ability to stay current with new Azure features and evolving cloud technologies, integrating them into existing systems.

Experience & Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience working with Microsoft Azure, including hands-on experience with a variety of Azure services and infrastructure components.
• Advanced knowledge of Azure services such as Virtual Machines, Azure Storage, Virtual Networks, Azure Active Directory, and Azure Kubernetes Service (AKS).
• Expertise in cloud automation tools such as PowerShell, ARM templates, Azure CLI, and scripting for operational efficiency.
• In-depth knowledge of Azure security practices, including Azure Security Center, role-based access control (RBAC), and identity management.
• Strong experience with monitoring tools (Azure Monitor, Log Analytics, Application Insights) and cloud resource optimization techniques.
• Experience in cloud disaster recovery and backup strategies.
• Microsoft Azure certifications (e.g., Azure Solutions Architect Expert, Azure Administrator Associate) are highly preferred.
• Familiarity with containerization and orchestration platforms such as Docker and Kubernetes is a plus.

What we are offering:

• Rewards Beyond the Job: Enjoy a comprehensive benefits package, including remote work, health insurance, and a retirement plan — because we care about you.
• Birthday Leave, Because You Matter: Take the day off on your birthday and celebrate your special day your way.
• Global Impact, Cutting-Edge Tech: Work with top clients and innovative technologies on a global scale.
• Unleash Your Potential: Grow through VeriPark Academy opportunities, webinars, and in-house training sessions.
• Diverse, Vibrant Community: Be part of a dynamic environment that values diversity and inclusivity.
• Together Culture: Experience remote work supported by in-person meetups, online events, and a culture of open knowledge sharing.

About VeriPark:

We are a global technology company with more than two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide.

With offices in 15 countries from Canada over Europe and the Middle East to Kuala Lumpur, our 1000+ colleagues are serving customers in more than 30 countries worldwide.