Payroll Manager LATAM
Varicent SoftwareFull TimeRemote
San José, Costa Rica - RemoteRemotePosted 3 days ago
Job Description
<div class="content-intro"><p> </p>
<div class="p-rich_text_section">At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the <em data-stringify-type="italic">2025 Forrester Wave Report for SPM</em>, <em data-stringify-type="italic">2023 Ventana Research Revenue Performance Management (RPM) Value Index</em>, <em data-stringify-type="italic">Gartner Peer Insights</em>, <em data-stringify-type="italic">2024 Gartner SPM Market Guide</em>, and <em data-stringify-type="italic">G2. </em>Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here’s why you’ll thrive at Varicent:</div>
<ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0">
<li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Innovate with Purpose: Build impactful solutions for customers worldwide.</strong></li>
<li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Join Excellence: Work in a diverse, collaborative, and innovative team.</strong></li>
<li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Shape the Future: Lead in redefining revenue optimization.</strong></li>
<li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Grow Together: Unlock your potential in a supportive environment.</strong></li>
</ul>
<div class="p-rich_text_section">Join us at Varicent—where your talent and ambition meet limitless opportunities for success!</div></div><p> </p>
<p> </p>
<h2 data-section-id="1filmw" data-start="209" data-end="234"><strong data-start="212" data-end="234">About the Position</strong></h2>
<p data-start="236" data-end="512">The <strong data-start="240" data-end="259">Payroll Manager</strong> is a highly hands-on operational leader within the People Operations team, responsible for end-to-end processing of global payroll across North America, EMEA, LATAM, and APAC, as well as administering North American and international benefits programs.</p>
<p data-start="514" data-end="857">Reporting to the Senior Director, People Operations, this is a <strong data-start="577" data-end="611">true payroll practitioner role</strong>. You will be directly responsible for executing payroll cycles—not just overseeing them. The ideal candidate brings deep, hands-on expertise in <strong data-start="756" data-end="792">Canada and US payroll processing</strong> and thrives in a detail-oriented, execution-focused environment.</p>
<hr data-start="859" data-end="862">
<h2 data-section-id="1pzghrs" data-start="864" data-end="891"><strong data-start="867" data-end="891">Key Responsibilities</strong></h2>
<h3 data-section-id="bzs2jb" data-start="893" data-end="936"><strong data-start="897" data-end="936">Global Payroll Execution (Hands-On)</strong></h3>
<ul data-start="937" data-end="1274">
<li data-section-id="f7n0h" data-start="937" data-end="1040"><strong data-start="939" data-end="991">Personally execute end-to-end payroll processing</strong>, with a primary focus on Canada and US payroll</li>
<li data-section-id="6b0jm7" data-start="1041" data-end="1125">Process payroll cycles across multiple regions, ensuring accuracy and timeliness</li>
<li data-section-id="rvz91o" data-start="1126" data-end="1199">Manage payroll inputs, calculations, adjustments, and reconciliations</li>
<li data-section-id="1nn1ymf" data-start="1200" data-end="1274">Support global year-end payroll activities, tax filings, and reporting</li>
</ul>
<h3 data-section-id="knfj9d" data-start="1276" data-end="1338"><strong data-start="1280" data-end="1338">North American & International Benefits Administration</strong></h3>
<ul data-start="1339" data-end="1803">
<li data-section-id="1585f50" data-start="1339" data-end="1468">Administer Canada and US benefits including health, dental, disability, life, retirement plans, wellness programs, and leaves</li>
<li data-section-id="1lqc719" data-start="1469" data-end="1588">Administer international benefits in partnership with global vendors and local brokers across EMEA, LATAM, and APAC</li>
<li data-section-id="19t5iau" data-start="1589" data-end="1669">Process enrollments, life events, terminations, and benefit updates globally</li>
<li data-section-id="mds8bk" data-start="1670" data-end="1746">Maintain accurate benefits data across payroll, HRIS, and vendor systems</li>
<li data-section-id="smxfob" data-start="1747" data-end="1803">Ensure compliance with regional benefits regulations</li>
</ul>
<h3 data-section-id="1qyvuwb" data-start="1805" data-end="1846"><strong data-start="1809" data-end="1846">Compliance, Controls & Governance</strong></h3>
<ul data-start="1847" data-end="2137">
<li data-section-id="edjhm9" data-start="1847" data-end="1939">Ensure compliance with federal, provincial, state, and international payroll legislation</li>
<li data-section-id="k7k12q" data-start="1940" data-end="2010">Maintain confidentiality and accuracy of payroll and benefits data</li>
<li data-section-id="7vy96g" data-start="2011" data-end="2060">Support audits and maintain internal controls</li>
<li data-section-id="1ihpuvs" data-start="2061" data-end="2137">Monitor and implement changes to global payroll and benefits regulations</li>
</ul>
<h3 data-section-id="pkziea" data-start="2139" data-end="2179"><strong data-start="2143" data-end="2179">Employee Support & Collaboration</strong></h3>
<ul data-start="2180" data-end="2367">
<li data-section-id="zehdz7" data-start="2180" data-end="2242">Act as escalation point for payroll and benefits inquiries</li>
<li data-section-id="gyh4fu" data-start="2243" data-end="2303">Provide clear, accurate, and timely support to employees</li>
<li data-section-id="mg22jp" data-start="2304" data-end="2367">Collaborate with HR, Finance, and external vendors globally</li>
</ul>
<h3 data-section-id="24jneg" data-start="2369" data-end="2396"><strong data-start="2373" data-end="2396">Systems & Reporting</strong></h3>
<ul data-start="2397" data-end="2646">
<li data-section-id="7r6w5v" data-start="2397" data-end="2484">Manage and optimize payroll systems such as UKG, Workday, CloudPay, ADP, or similar</li>
<li data-section-id="abe9p8" data-start="2485" data-end="2560">Maintain system integrity, audit integrations, and support enhancements</li>
<li data-section-id="uc3pf0" data-start="2561" data-end="2646">Produce reporting and analytics for leadership, budgeting, and workforce planning</li>
</ul>
<hr data-start="2648" data-end="2651">
<h2 data-section-id="1be0m8w" data-start="2653" data-end="2671"><strong data-start="2656" data-end="2671">Who You Are</strong></h2>
<h3 data-section-id="1trofk9" data-start="2673" data-end="2725"><strong data-start="2677" data-end="2725">Experienced Payroll Practitioner (Mandatory)</strong></h3>
<ul data-start="2726" data-end="3135">
<li data-section-id="1w67w5k" data-start="2726" data-end="2819"><strong data-start="2728" data-end="2817">10+ years of payroll experience, including 3+ years in a Payroll Lead or Manager role</strong></li>
<li data-section-id="z4c85b" data-start="2820" data-end="2912"><strong data-start="2822" data-end="2910">Mandatory: Hands-on experience processing Canada and US payroll (not just oversight)</strong></li>
<li data-section-id="1fvitwe" data-start="2913" data-end="2996">Proven experience as a <strong data-start="2938" data-end="2994">payroll practitioner actively running payroll cycles</strong></li>
<li data-section-id="1p575ry" data-start="2997" data-end="3064">Experience with global payroll (EMEA, LATAM, APAC) is preferred</li>
<li data-section-id="1mcgp8k" data-start="3065" data-end="3135">Experience administering North American and international benefits</li>
</ul>
<h3 data-section-id="l6olz2" data-start="3137" data-end="3173"><strong data-start="3141" data-end="3173">Analytical & Detail-Oriented</strong></h3>
<ul data-start="3174" data-end="3287">
<li data-section-id="1hog9ik" data-start="3174" data-end="3230">Strong numeracy skills with a high level of accuracy</li>
<li data-section-id="1fjcpr2" data-start="3231" data-end="3287">Advanced Excel skills (e.g., Pivot Tables, VLOOKUPs)</li>
</ul>
<h3 data-section-id="2gyjrw" data-start="3289" data-end="3320"><strong data-start="3293" data-end="3320">Organized & Trustworthy</strong></h3>
<ul data-start="3321" data-end="3449">
<li data-section-id="1s54mvu" data-start="3321" data-end="3391">Ability to manage multiple time zones, deadlines, and complex data</li>
<li data-section-id="sti9x4" data-start="3392" data-end="3449">High level of confidentiality and attention to detail</li>
</ul>
<h3 data-section-id="1klp3hw" data-start="3451" data-end="3491"><strong data-start="3455" data-end="3491">Tech-Savvy & Improvement-Focused</strong></h3>
<ul data-start="3492" data-end="3643">
<li data-section-id="1y8gne5" data-start="3492" data-end="3568">Experience with payroll/HRIS systems (UKG, Workday, CloudPay, ADP, etc.)</li>
<li data-section-id="1peoqa6" data-start="3569" data-end="3643">Continuous improvement mindset with a focus on efficiency and accuracy</li>
</ul>
<hr data-start="3645" data-end="3648">
<h2 data-section-id="1qaibhf" data-start="3650" data-end="3680"><strong data-start="3653" data-end="3680">Skills & Qualifications</strong></h2>
<ul data-start="3681" data-end="3942">
<li data-section-id="t9y38b" data-start="3681" data-end="3763">Degree or diploma in HR, Business Administration, Accounting, or related field</li>
<li data-section-id="d8fzda" data-start="3764" data-end="3829">Payroll certification required (PCP, CPM, CPP, or equivalent)</li>
<li data-section-id="1syne7v" data-start="3830" data-end="3880">Strong written and verbal communication skills</li>
<li data-section-id="m0mb2m" data-start="3881" data-end="3942">Proficiency in English; additional languages are an asset</li>
</ul>
<hr data-start="3944" data-end="3947">
<h2 data-section-id="1rn2npv" data-start="3949" data-end="3976"><strong data-start="3952" data-end="3976">Success in This Role</strong></h2>
<h3 data-section-id="5pi0ct" data-start="3978" data-end="4025"><strong data-start="3982" data-end="4025">First 1–3 Months: Learning & Foundation</strong></h3>
<ul data-start="4026" data-end="4209">
<li data-section-id="1gq8req" data-start="4026" data-end="4084">Learn systems, workflows, and global payroll processes</li>
<li data-section-id="qzxmex" data-start="4085" data-end="4150">Begin processing payroll cycles with a focus on Canada and US</li>
<li data-section-id="1o5cqkj" data-start="4151" data-end="4209">Support benefits administration and employee inquiries</li>
</ul>
<h3 data-section-id="1q8ya9m" data-start="4211" data-end="4252"><strong data-start="4215" data-end="4252">Months 4–6: Independent Execution</strong></h3>
<ul data-start="4253" data-end="4450">
<li data-section-id="cky5b8" data-start="4253" data-end="4310">Independently manage full-cycle Canada and US payroll</li>
<li data-section-id="vf20wv" data-start="4311" data-end="4345">Process international payrolls</li>
<li data-section-id="154mta2" data-start="4346" data-end="4409">Lead benefits administration activities and reconciliations</li>
<li data-section-id="1raz5ba" data-start="4410" data-end="4450">Support year-end payroll preparation</li>
</ul>
<h3 data-section-id="1ynaxc7" data-start="4452" data-end="4495"><strong data-start="4456" data-end="4495">7+ Months: Ownership & Optimization</strong></h3>
<ul data-start="4496" data-end="4722">
<li data-section-id="1h0xvg2" data-start="4496" data-end="4553">Own global payroll and benefits operations end-to-end</li>
<li data-section-id="6x7doq" data-start="4554" data-end="4606">Lead compliance, audits, and year-end processing</li>
<li data-section-id="1ausoof" data-start="4607" data-end="4664">Drive process improvements and automation initiatives</li>
<li data-section-id="15ilmw4" data-start="4665" data-end="4722">Act as subject matter expert for payroll and benefits</li>
</ul>
<hr data-start="4724" data-end="4727">
<h2 data-section-id="12xmujr" data-start="4729" data-end="4753"><strong data-start="4732" data-end="4753">Interview Process</strong></h2>
<ul data-start="4754" data-end="4978">
<li data-section-id="1u0gwos" data-start="4754" data-end="4874">Candidates will complete a <strong data-start="4783" data-end="4820">practical payroll assessment/test</strong> to evaluate hands-on payroll knowledge and accuracy</li>
<li data-section-id="1tluw6d" data-start="4875" data-end="4978">Interview stages will include recruiter screening, technical evaluation, and stakeholder interviews</li>
</ul>
<p> </p>
<p> </p><div class="content-conclusion"><p></p>
<div>Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com</div>
<div> </div>
<div>Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and/or by using this portal, you declare and confirm that you have read and agree to our<a class="postings-link" href="https://www.varicent.com/recruitment-portal-privacy-notice"> Job Applicant Privacy Notice</a> and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact</div>
<p></p></div>
About Varicent Software
Varicent Software
varicent.com
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