Urban Gabru - Public Reaction Communication Specialist

Company Overview:

Urban Gabru is a leading men's grooming and lifestyle brand in India, offering a wide range of products from hair styling to beard care and personal hygiene. Operating primarily through e-commerce platforms and retail partnerships, Urban Gabru aims to empower men to express their individuality and confidence through quality grooming solutions. With a significant online presence and a growing offline footprint, the company is rapidly expanding its reach across the country.

Role Overview:

The Public Reaction Communication Specialist will be responsible for shaping and managing Urban Gabru's public image and brand reputation. This role involves monitoring public sentiment, crafting strategic communication responses, and proactively engaging with media and influencers. The specialist will collaborate closely with the marketing, product, and customer service teams to ensure consistent messaging and address any public concerns effectively. The ultimate goal is to enhance brand perception, build trust with consumers, and drive positive business outcomes.

Key Responsibilities:

• Monitor online and offline media channels to identify public sentiment, emerging trends, and potential reputational risks for Urban Gabru.
• Develop and execute communication strategies to address public concerns, manage crises, and promote positive brand narratives.
• Craft compelling press releases, media kits, and other communication materials to effectively convey Urban Gabru's key messages.
• Build and maintain strong relationships with media representatives, influencers, and key stakeholders to amplify brand visibility and credibility.
• Conduct market research and analyze data to understand consumer perceptions and inform communication strategies.
• Collaborate with internal teams to ensure consistent messaging across all communication channels and touchpoints.
• Measure and analyze the effectiveness of communication campaigns and initiatives to optimize future strategies.

Required Skillset:

• Demonstrated ability to develop and execute comprehensive public relations and communication strategies.
• Proven expertise in brand management, marketing communications, and crisis communication.
• Strong analytical skills to conduct market research and interpret data to inform communication strategies.
• Excellent written and verbal communication skills to craft compelling messages and engage with diverse audiences.
• Ability to build and maintain relationships with media representatives, influencers, and key stakeholders.
• Degree in Public Relations, Communications, Marketing, or a related field.
• Adaptability to work in a fast-paced, dynamic environment in Pune.