Job Description
<div class="content-intro"><p><strong>About Upstart</strong></p>
<p>At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.</p>
<p>As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.</p>
<p>We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you.</p>
<p>If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.</p></div><p><strong>The Team: </strong></p>
<p>Upstart’s Product Experience team brings together product design, research, and content strategy to shape the future of lending. We focus on high-craft execution, deep customer insight, and measurable business impact, partnering across product areas to build experiences that are clear, trustworthy, and human. Our Unsecured Lending team focuses on building borrower-facing experiences across personal loans and revolving credit products. This team owns core moments in the borrower journey, including rate selection, origination, and repayment, with a focus on clarity and trust.</p>
<p>As a <strong>Product Designer</strong> at Upstart, you will support feature-level design work across these experiences, partnering closely with product managers and engineers. You’ll work within established design direction to deliver high-quality, production-ready designs that directly impact millions of borrower interactions.</p>
<p><strong>How you’ll make an impact</strong></p>
<ul>
<li>Design end-to-end user experiences across borrower-facing flows</li>
<li>Translate product requirements into wireframes, interactive prototypes,, and high-fidelity visual designs</li>
<li>Collaborate with product managers and engineers to align on scope, constraints, and implementation details</li>
<li>Deliver production-ready designs and ensure design intent is preserved through development handoff</li>
<li>Incorporate user feedback, data insights, and stakeholder input to iterate on designs</li>
<li>Partner with adjacent teams (e.g., Growth) to ensure seamless experiences across the borrower journey</li>
</ul>
<p><strong>Minimum Qualifications </strong></p>
<ul>
<li>3+ years of product design experience, owning small-to-medium projects end-to-end </li>
<li>End-to-end design: problem/goal definition, rapid user testing and user research, wireframing and strong iterative instincts, interaction and visual design including strong typography skills, running an articulate and repeatable user-centered design process </li>
<li>Proficiency in Figma, strong fluency in GenAI tools </li>
<li>Gives, receives, and incorporates feedback at each stage</li>
<li>Gets stakeholder buy-in; delivers smooth design handoffs where resolution matches design intent </li>
<li>Understands business context at a high level and how design impacts it </li>
<li>Fluency in working within design systems </li>
</ul>
<p><strong>Preferred Qualifications</strong></p>
<ul>
<li>Experience with complex multi-step flows with branching outcomes and plentiful edge cases (applications, forms, comparison tools)</li>
<li>Strong familiarity with contributing to or advancing design systems</li>
<li>Experience in Fintech, lending, insurance, or other heavily regulated consumer products </li>
<li>Experience working in a triad model (PM/Eng/Design)</li>
</ul>
<p><strong>Position location</strong> This role is available in the following locations: Remote</p>
<p><strong>Time zone requirements</strong> The team operates on the East/West coast time zones. </p>
<p><strong>Travel requirements</strong> As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.</p>
<p><span style="font-weight: 400;">#LI-REMOTE</span></p>
<p><span style="font-weight: 400;">#LI-Associate </span></p>
<p><span style="font-weight: 400;">#LI-MidSenior </span></p>
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<div id="te-floating-button-container"></div><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-weight: 400;">At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.</span></p>
<p><span style="font-weight: 400;">In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).</span></p></div><div class="title">United States | Remote - Anticipated Base Salary Range</div><div class="pay-range"><span>$138,600</span><span class="divider">—</span><span>$192,000 USD</span></div></div><div class="pay-input"><div class="description"><p><span style="font-weight: 400;">At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.</span></p>
<p><span style="font-weight: 400;">In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).</span></p></div><div class="title">Canada | Remote - Anticipated Base Salary Range</div><div class="pay-range"><span>$136,000</span><span class="divider">—</span><span>$165,000 CAD</span></div></div></div><div class="content-conclusion"><p><strong>What you'll love</strong></p>
<p>At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:</p>
<ul>
<li>Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly</li>
<li>Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year</li>
<li>Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees</li>
<li>Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose</li>
<li>Health Savings Account contributions from Upstart for eligible plans</li>
<li>Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage</li>
<li>Paid time off, sick and safe time, and company holidays </li>
<li>Paid family and parental leave to support caregiving and major life moments</li>
<li>Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving</li>
<li>Employee Assistance Program (EAP) offering mental health support and life-centered resources</li>
<li>Financial wellness resources, including access to financial planning tools and a financial concierge service</li>
<li>Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you</li>
<li>Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from</li>
<li>Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs)</li>
<li>Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).</li>
</ul>
<p>Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.</p>
<p><span style="font-weight: 400;"><em>If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email </em><a href="mailto:candidate_accommodations@upstart.com"><em>candidate_accommodations@upstart.com</em></a></span></p>
<p><span style="font-weight: 400;"><a href="https://www.upstart.com/candidate_privacy_policy">https://www.upstart.com/candidate_privacy_policy</a></span></p></div>
About Upstart
Upstart
upstart.com
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