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Job Description
We’re building the AI-powered future of maintenance.
UpKeep is on a mission to reinvent how the physical world runs—starting with the frontline teams who maintain it. We’re the creators of the world’s first AI-first CMMS (Computerized Maintenance Management System), equipping technicians and facilities teams with automation, machine learning, and predictive insights that drive operational speed, safety, and efficiency.
What started as a garage-built prototype is now a fast-scaling SaaS company, backed by Insight Partners, Emergence Capital, and Y Combinator. Over 4,000 companies—including Shell, Yamaha, Unilever, and Marriott—run on UpKeep to modernize their asset operations. We’re leading the $30B category shift toward Asset Operations Management, where uptime, intelligence, and AI converge.
Why join us:
- Own the AI-first transformation of an entire industry.
Every feature we ship leverages AI—from predictive work orders to sensor-driven automations. You’re not just iterating—you’re pioneering how data reshapes physical operations. - Real traction, real scale.
Recognized as Gartner’s #1 Facility Management solution and G2’s top-rated CMMS, we’ve earned market leadership through product, not puff. - A company where builders thrive.
We move fast, optimize for outcomes, and give high-agency operators the autonomy to ship big things. Our culture rewards bold thinking, not bureaucracy. - Global team, local energy.
With 100+ employees across the world, we support remote-first work with deep investment in our LA HQ—where certain roles and leadership converge for rapid innovation. - Equity and upside, not just a paycheck.
Competitive comp, meaningful ownership, and benefits that support your health, focus, and long-term growth.
If you’re driven by impact, energized by AI, and hungry to transform a legacy industry—we’re hiring!
POSITION SUMMARY
We’re looking for a Senior Product Manager to own the strategy, roadmap, and delivery for a core product area. You will partner closely with Engineering, Design, Data, Customer Success, and Go-to-Market teams to build products customers love and that drive measurable business outcomes. In a Series B environment, you’ll thrive in ambiguity, move from insight to execution quickly, and make smart tradeoffs to ship value consistently.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Own product strategy and roadmap for a defined product domain, translating company goals into clear outcomes and milestones.
- Lead product discovery: deeply understand customer problems through research, data analysis, and direct user engagement, then validate solutions through prototypes and experiments.
- Drive product delivery: write crisp requirements, align cross-functional stakeholders, and partner with Engineering and Design to ship high-quality releases on predictable cadences.
- Prioritize ruthlessly: balance customer value, revenue impact, operational needs, and technical investments (platform, reliability, performance, and debt).
- Define and track success metrics (adoption, retention, conversion, revenue, quality), and use insights to iterate post-launch.
- Coordinate experiments (e.g., A/B tests) and ensure learnings are captured and shared.
- Manage dependencies across teams and communicate timelines, risks, and tradeoffs clearly to executives and partners.
- Champion product quality and usability, ensuring consistency across experiences and touchpoints.
EXPERIENCE
- 6+ years of product management experience building B2B SaaS or technology-enabled products.
- Proven ability to lead cross-functional product teams from discovery to delivery, with a strong bias toward action.
- Strong product judgment: you can make decisions with i
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