CSR / Office Admin (Part-Time or Full-Time)

About the Role

We’re looking for a reliable, organized person to help keep our front office running smoothly.

At University Tire & Auto Service, this role is often the first point of contact for our customers. You’ll be answering phones, helping with scheduling, and supporting the service advisors so the day runs the way it should.

This position can be part-time or full-time depending on availability and fit.

What You’ll Do:

• Answer phones and greet customers in a professional, friendly way.
• Schedule appointments and help manage the daily calendar.
• Assist with estimates, invoices, and taking payments.
• Keep customer information organized and up to date.
• Help follow up with customers as needed.
• Support the service advisors with day-to-day tasks. Handle general office responsibilities to keep things running smoothly.

What Sets This Role Apart:

• Clean, organized shop environment.
• Structured workflow — not disorganized or chaotic.
• Team-oriented atmosphere where everyone does their part. Stable, long-term position with consistent hours.

What We’re Looking For:

• Strong communication and people skills.
• Organized and detail-oriented.
• Able to handle multiple tasks at once without getting overwhelmed.
• Reliable and punctual.
• Comfortable using computers and basic software. Experience in an office or customer service role is a plus (automotive is helpful but not required).

Compensation & Benefits:

• 401(k).
• Medical, dental, and vision coverage (for full-time employees).
• Paid time off and holidays (for full-time employees).
• Employee discounts on parts and services.
• Flexible scheduling (part-time or full-time).
• Stable, consistent hours. On-the-job training and support .

Who This Is For:

This role is a good fit for someone who takes pride in being dependable and organized. Someone who likes helping people, keeping things in order, and being part of a team that works well together.