Job Description Summary

The Universities at Shady Grove, located in Rockville, Maryland, brings together nearly 80 undergraduate and graduate degree programs from nine Maryland public universities on one convenient campus in Montgomery County. USG provides students access to high-demand academic programs while fostering a supportive, student-centered environment. USG promotes a positive institutional culture that enriches the educational experience, supports a healthy workplace environment, and encourages personal and professional growth. At USG, we are committed to creating a close-knit community of excellence where students, faculty, and staff work together to make success happen.

JOB SUMMARY

This position is located at the Universities at Shady Grove (USG), in Rockville, Md.

USG is seeking a dynamic and highly motivated Social Media Coordinator to join our strategic communications team. Develops and implements social media campaigns to support organizational communications and objectives. This role will be instrumental in communicating USG's initiatives through content that reinforces USG's brand while accurately representing partner institution programs. The Social Media Coordinator will be responsible for creating, writing, developing, implementing, and managing content across social media platforms, additional platforms as deemed applicable, and on the website (as needed). The ideal candidate will possess strong editorial judgment, writing, editing, and multimedia skills, as well as a keen eye for detail. This position reports to the Director of Strategic Communications.

Physical Demands:

Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.

Minimum Qualifications

Education: Bachelor's degree from an accredited college or university.

Experience: One (1) year of experience with social media, digital media, communications, marketing, or revenue generation.

Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.

Knowledge, Skills, & Abilities:

Knowledge of current and emerging social media platforms, trends, algorithms, and best practices.

Knowledge of digital marketing strategies and their application in brand awareness, engagement, and revenue generation.

Knowledge of analytics tools and metrics to evaluate campaign effectiveness and audience engagement.

Knowledge of copyright, accessibility, and compliance requirements related to social media content.

Skill in using analytics dashboards and reporting tools to monitor, interpret, and communicate social media performance data.

Skill in developing and executing comprehensive social media campaigns that align with organizational priorities.

Skill in utilizing content management tools and scheduling platforms for multi-platform posting.

Skill in adapting voice, tone, and messaging to different target audiences.

Skill in fostering collaboration with creative teams and other stakeholders to ensure cohesive messaging.

Ability to develop and implement innovative strategies that grow social media reach, engagement, and brand loyalty.

Ability to respond quickly and appropriately to real-time events and trends.

Ability to use sound judgment in handling sensitive or high-profile communications.

Ability to communicate effectively both verbally and in writing.

Additional Job Details

Preferred Qualifications

-Bachelor's degree in communications, marketing, journalism, or a related field.

-2-3 years of professional experience in digital content creation, social media management, or communications.

-Experience developing and restructuring organizational YouTube channels or comparable digital video platforms, including establishing content taxonomies, playlist architecture, and governance practices that differentiate content types (e.g., marketing vs. academic).

-Proven experience managing and updating websites using a content management system (CMS).

-Demonstrated experience managing professional social media accounts on behalf of an organization (e.g., Facebook, Instagram, LinkedIn).

-Written and verbal communication skills, with the ability to translate complex information into clear, concise, and engaging language for general audiences.

-Experience creating content that contributes to departmental or organizational goals and priorities.

-Editorial skills and attention to detail.

-Basic graphic design skills using tools like Adobe Creative Suite (e.g., Photoshop, Illustrator) or Canva.

-Ability to work independently and collaboratively.

-Organizational skills and ability to manage multiple projects simultaneously

-Working knowledge of Web Content Accessibility Guidelines 2.2.

-Basic photo and video shooting and editing skills.

REQUIRED Application Materials:

-Cover letter sharing your interest in this position.

-Resume/CV detailing your relevant experience.

-Portfolio or links to examples of your content production (e.g., website content, social media campaigns, email newsletters, or other writing samples). Please include a brief description of how each sample contributed to the organization's or department's strategy and goals.

-Contact information of three professional references.

Applications that do not include these materials will not be considered.

Best Consideration Date: May 4, 2026

Open Until Filled: Yes

Job Risks

Not Applicable to This Position

Financial Disclosure Required

No

For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.

Department

USG-Shady Grove Center

Worker Sub-Type

Staff Regular

Salary Range

$60,000 - $67,400

Benefits Summary

For more information on Regular Exempt benefits, select this link.

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

Employment Eligibility

The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.

EEO Statement

The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University's Equal Employment Opportunity Statement of Policy.

Title IX Non-Discrimination Notice

Resources

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