Phlebotomist Tech II

Job Requirements

Company Description

At Shore Regional Health, you can learn, grow and make a lasting impact on patients and families. You’ll experience the support of a collaborative work environment and a sense of collegiality unlike any other. Our comprehensive system has many locations and practice options to choose from throughout the beautiful Eastern Shore of Maryland.

Job Description

Job Summary

Under direct supervision, collects blood samples by performing venipunctures or finger or heel sticks on patients. Checks the quality of blood and assumes responsibility for the safety and comfort of the patient, following established standards and practices. Processes all samples within the department, either manually or using automation equipment, including send-outs. Responsible for outstanding customer service through verbal and written communication.

Primary Responsibilities

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed.

• Competently performs the duties of Phlebotomy Tech I.
• Responds to telephone inquiries for test results, specimen status, or other general inquiries. Communicates abnormal values to providers as necessary.
• Assists with orientation and training new team members and students as needed.
• Performs maintenance and troubleshoots. Assures all phlebotomy carts are stocked and checked for expired supplies.
• May load blood culture instruments and other lab instruments.

Work Experience

Qualifications

Education & Experience - Required

• Education: High School Diploma or equivalent (GED)
• Experience: 2 year of relevant experience

Education & Experience - Preferred

• Completion of an accredited program in Phlebotomy
• Certification as a registered Phlebotomist by a nationally recognized Phlebotomy Society, such as the American Society of Phlebotomy Technicians
• Experience in a hospital or outpatient health care setting

Knowledge, Skills, & Abilities

• Phlebotomy
• Customer Service
• Communication; oral & written
• Good data entry skills
• Basic decision making
• Understanding of proper patient identification
• Attention to detail

Additional information

All your information will be kept confidential according to EEO guidelines.

Compensation

• Pay Range: $18.48 - $25.99
• Other Compensation (if applicable):
• Review the 2025-2026 UMMS Benefits Guide