Make a difference here.

UltraViolet Cyber is a leading platform-enabled unified security operations company providing a comprehensive suite of security operations solutions. Founded and operated by security practitioners with decades of experience, the UltraViolet Cyber security-as-code platform combines technology innovation and human expertise to make advanced real-time cybersecurity accessible for all organizations by eliminating risks of separate red and blue teams.

By creating continuously optimized identification, detection, and resilience from today’s dynamic threat landscape, UltraViolet Cyber provides both managed and custom-tailored unified security operations solutions to the Fortune 500, Federal Government, and Commercial clients. UltraViolet Cyber is headquartered in McLean, Virginia, with global offices across the U.S. and in India.

UltraViolet Cyber is seeking a highly experienced Zscaler Engineer with a background in supporting large customers (and / or Federal customers). This exciting and essential role will work closely with network and security teams to support a highly resilient, efficient, and effective Zscaler deployment for a federal customer.  The Zscaler Engineer is responsible for the O&M support of the the Zscaler suite of products (ZPA, ZIA, ZDX, ZCC).  Responsibility includes the support of all updates to all documents when there is change in the network design and/or technologies and collaborating with all stakeholders to test all related systems and application migration processes to verify that the systems meet requirements and can host applications with no degradation to performance or security.

This would be 5 days onsite per week with the team in Arlington, VA. US Citizenship is required as there will be a Federal Entry of Duty BI process.

Work You'll Do:

• Support a major customer in ongoing operations, support, and engineering with regards to the full Zscaler product suite (ZIA, ZPA, ZDX, ZCC) and related technologies.
• Configure and tune the system to optimize performance and/or alerting.
• Integrate solutions with third party technology solutions through the API.
• Design and engineer network data flow to implement and improve new connections; or troubleshooting existing communications.
• Produce documentation such as data flows, data dictionaries, user guides, or operating procedures, user guides, operating procedures, systems design document, disaster recovery documentation, etc.
• Interface with company executives as well as government technical management or executive level personnel.
• Support communications within major cloud environments such as Azure, AWS, GCP.
• Periodic review and improvement of disaster recovery needs.
• Deploy and manage virtual servers in the cloud.
• Deploy and manage private service edges.
• Tuning of data protection standards.
• Provide guidance on all aspects of Zscaler network and security capabilities for the customer.
• Support of additional third-party network and security products as needed.
• Support of cloud service providers (Azure, AWS, GCP) as needed.
• Provides internal consulting, technical guidance, information and support to application developers, computer operations, company management and departmental clients. Assists in internal training programs.
• Must be able to work with minimal supervision and possess excellent written and verbal communication skills.