Lead UI & UX Designer

Shape how AI capabilities show up and behave in the experience. Define patterns that make them clear, useful, and easy to act on. Design for trust, transparency, feedback, control, and safe use so users can understand what the system is doing, where its limits are, and how to respond when outputs vary or require judgment. 8+ years of experience in UX, product design, or interaction design, including experience driving complex design work in enterprise environments and/or mobile applications. Strong track record of delivering complex, scalable design solutions and shaping design direction across workflow-heavy product experiences. Experience designing products that incorporate AI capabilities, or adjacent experiences that require trust, feedback, control, and adaptive behaviour. Demonstrated use of AI in the design process to improve exploration, synthesis, prototyping, and execution quality. Experience contributing to shared patterns, reusable frameworks, or design systems that improve quality and consistency across products. Understanding of accessibility and inclusive product design. Strong proficiency in design and prototyping tools, along with a willingness to adopt new tools and techniques as the design process evolves. Ability to identify, apply, and evolve design patterns, processes, and best practices while advocating for customer value and building alignment across teams. Excellent storytelling, presentation, and facilitation skills, with the ability to communicate complex ideas clearly across disciplines and levels. A portfolio that clearly demonstrates your product thinking, design craft, and influence on design outcomes and ways of working, including examples of how you design for AI, complex workflows, and evolving user needs. Bachelor's or master's degree in HCI, Design, Computer Science, or a related field, or equivalent practical experience. Direct experience with product Localization and Accessibility Experience within the Human Capital Management or Workforce Management industry Experience contributing to the development and adoption of Design Systems, Pattern libraries and Style Guides Facility designing for various front-end technologies and frameworks (such as Angular React, Ember, Material, Bootstrap, Ionic) Design experiences that use conversation, context, and automation to reduce friction in complex tasks. Design for adaptive behaviour and personalization where they improve the experience, while giving users clarity and control over how the system responds. Work closely with product, engineering, data, and AI teams to shape requirements and guide design decisions. Evaluate trade-offs and turn evolving capabilities into useful, feasible outcomes that align with customer needs and business priorities. Help establish shared patterns that bring consistency to how AI-supported experiences behave across product areas.