Role Overview
Trulioo is hiring a Entry-Level Junior Customer Support Specialist. This is a full-time hybrid role, based in Vancouver. posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Become a Junior Customer Experience Specialist at Trulioo in Vancouver, where you will empower customers using cutting-edge identity verification technology. This hybrid role promises professional growth and hands-on experience. As an entry-level specialist, you will support customers throughout their journey with Trulioo's platform.
Your responsibilities include troubleshooting, guiding customers, and maintaining efficient communication with various teams. This is a fantastic opportunity to enhance both your technical and customer service skills in a supportive environment. Key Responsibilities:
- Provide customer support through Zendesk and Slack
- Assist users with technical guidance via video calls
- Troubleshoot and elevate complex technical issues
- Collaborate with teams to resolve customer challenges
- Record detailed interactions and resolutions efficiently Requirements:
- 0-3 years experience in customer-facing roles
- Excellent communication skills in English
- Curiosity about technology and fraud prevention
- Strong organizational skills for task management
- Experience with tools like Google Workspace Join Trulioo and take part in shaping the future of digital identity verification while enhancing your career.
Frequently Asked Questions
How do I apply for the Entry-Level Junior Customer Support Specialist position at Trulioo?
Use the Apply button above to submit your application directly to Trulioo. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Entry-Level Junior Customer Support Specialist role at Trulioo remote or in-office?
This is a hybrid role based in Vancouver. Expect a mix of in-office and remote days, with the specific cadence set by the hiring manager.
What does a Entry-Level Junior Customer Support Specialist at Trulioo earn?
Trulioo has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Entry-Level Junior Customer Support Specialist role at Trulioo posted?
This role was posted on May 31, 2026 (8 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Entry-Level Junior Customer Support Specialist role at Trulioo entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Trulioo has listed.
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