Hotel Front Desk Representative

Benefits

• 401(k) matching
• Dental insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• 401(k)
• Employee discounts
• Health insurance
• Paid time off

Benefits/Perks

• Competitive salary
• Flexible Schedule
• Great work-life balance
• Paid time off
• Ongoing training
• Employee Discount

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our Hotel. As a Front Desk Representative, you will be the first point of contact for our guests. You will greet all guests as they arrive, book reservations, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

• Greet all guests as they arrive and provide an excellent customer experience
• Answer phone calls
• Assist guests with any guest request.
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills