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Rooms Manager for Guest Services and Housekeeping Excellence

Travel + Leisure Co.
Full Timemid
CAPosted 25 days ago

Job Description

Enhance guest experiences as a Rooms Manager dedicated to managing housekeeping and guest service operations within a vibrant resort setting.

In this pivotal role, you will oversee daily operational functions across multiple disciplines, ensuring high standards of service are met. You'll be responsible for staffing levels, financial management, and conducting unit inspections, all while striving for maximum guest satisfaction. Utilize strategic planning to improve operational processes and achieve departmental goals.

Key Responsibilities:

  • Manage daily operations of Housekeeping and Guest Services
  • Ensure effective staffing and scheduling practices
  • Train associates on departmental standards and practices
  • Perform regular unit inspections to maintain quality
  • Manage guest accounts and occupancy levels

Requirements

  • 2–5 years of applicable resort or hotel experience
  • Exceptional leadership and mentorship capabilities
  • Strong communication and interpersonal skills
  • Proficient in Microsoft Office applications
  • Ability to identify cost savings and efficiency improvements

Utilize your leadership prowess to create memorable guest experiences while enhancing operational processes and team development.

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About Travel + Leisure Co.

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