Customer Support Executive (Chat & Email Process) Gurugram

Were Hiring | Chat Support Executive

Are you passionate about customer support and looking for your next opportunity? Join our team as a Chat Support Executive!

Location: [Gurugram]

Work Mode: Work from Office

Working Days: 5 Days Working

Shift Timing: Rotational Shifts

Weekly Offs: Rotational Offs

Cab Facility: Both-side cab available within serviceable radius

Role & Responsibilities:

• Handle customer queries via Chat and Email support
• Provide timely and accurate resolutions to customer concerns
• Deliver excellent customer experience with professional communication
• Maintain quality, productivity, and accuracy standards
• Escalate unresolved issues to the relevant teams when required

Eligibility Criteria

UG/Graduate candidates

Minimum 6 months of Chat/Email Support experience

Typing Speed: 40 WPM

Accuracy: 95%

Good written and verbal communication skills

Comfortable with rotational shifts

Immediate joiners preferred

Why Join Us?

• 5-day working environment
• Growth-oriented workplace
• Transport facility provided
• Supportive and dynamic team culture

CONTACT PERSON-HR PRIYA 9067235862

priya.parida@transcom.com