About Us

Established in 1988, Transcend Information, Inc. is a global leader in digital storage, multimedia, and industrial products. Headquartered in Taipei, Taiwan, Transcend operates in 12 offices worldwide, serving diverse industries such as healthcare, industrial automation, transportation, robotics, and military/defense. Committed to the highest quality and professional service, Transcend adapts swiftly to market changes, fostering a collaborative and enjoyable work environment.

Position: Account Manager

Location: Owings Mills, MD

Responsibilities

As an Account Manager, you will be responsible to drive business development, customer engagement, pipeline management, and profit and loss (P/L) management within an assigned territory, as well as cultivate and expand existing accounts to achieve optimal sales volume profitability.

Key Duties:

• Develop and implement comprehensive new business development strategies to drive company growth and create actionable plans to capture new business.
• Identify customer needs and propose Transcend solutions to tackle their business challenges.
• Collaborate with potential or existing customers and relevant parties to promote mutually beneficial relationships that enhance customer satisfaction and business growth.
• Work closely with internal teams including Sales, Marketing, Engineer, and Operations to align business development strategies with broader company objectives.
• Cultivate strong customer relationships while consistently exploring and engaging new prospects.
• Create compelling proposals and presentations to target new business opportunities.
• Regularly track, analyze, and report key performance metrics, business development activities, and market trends to senior management. Use this data to refine strategies and improve performance.
• Travel will be required for customers site visits, industry events, and tradeshows.
• Any other assigned miscellaneous tasks by management.

Qualifications

• Bachelor's degree required.
• Minimum of 2 years of experience in business development, sales, or a related field.
• Goal-oriented individual to develop new business and achieve sales targets.
• Strategic thinker with the ability to innovate and implement effective business development strategies.
• Team-oriented professional who thrives both independently and collaboratively in a dynamic technical sales environment.
• Willingness to travel as required. (domestic)
• Experience in the technology hardware or embedded industry is highly desirable.

Benefits

• Competitive base pay ($75,000 - $96,000 annually) + commission.
• Medical, dental, vision, and life insurance.
• Long-term and short-term disability insurance.
• Paid time off (PTO).
• 401K with a matching program.
• Employee purchase plans on products.
• Hybrid - 3 days in office, company can change at anytime

Transcend Information Inc. is an Equal Opportunity Employer.