Customer Education Specialist

Marketing at TRACTIAN

The Marketing team at Tractian crafts the narrative, defines messaging and positioning, and translates our groundbreaking products and features into tangible customer benefits. Our cross-functional team, spanning Product Marketing, Customer Experience, Growth, Branding, and Events, is dedicated to acquiring new customers and possesses a deep understanding of the business. We collaborate closely with many teams to elucidate how we can help our clients reach their full potential.

What you'll do

The Customer Education Specialist is responsible for designing and scaling how customers learn, adopt, and progress with Tractian. This role focuses on onboarding, continuous education, and user recognition programs, transforming product usage and results into visible learning paths and reference models for other users.