Administration Assistant

Duties

• Receives incoming telephone calls and visitors, determines the nature of business, and tactfully refer calls to the appropriate staff member
• Assist with receipt and distribution of incoming mail for the agency
• Communicates with court reporters and external customers to schedule telephone conference and in-person and video hearings

Experience

• Prior office experience or clerical experience and experience in legal assistance
• Experience in customer service or customer support roles demonstrating professional phone etiquette and interpersonal skills
• Knowledge of calendar management, data entry, filing systems, and basic bookkeeping practices is beneficial